Dining Archives | Direct Supply Your partner in pushing Senior Living forward Wed, 03 Dec 2025 16:59:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.4 AI in senior care foodservice: the next frontier in dining, nutrition, and operations https://www.directsupply.com/blog/ai-in-senior-care-foodservice-the-next-frontier-in-dining-nutrition-and-operations/ Mon, 06 Oct 2025 14:00:32 +0000 https://www.directsupply.com/?p=38689 AI is redefining dining in senior care. From predictive menus to robotic service, these innovations help providers cut costs, ease staff workloads, and deliver more satisfying meals. See how leading communities are already realizing measurable results.

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In today’s senior living communities, every meal is more than nourishment, it’s a meaningful part of clinical care, social engagement, and overall satisfaction. However, foodservice teams face increasing pressures from staffing shortages, volatile ingredient costs, evolving dietary needs, and rising expectations. 

Artificial intelligence (AI) and automation tools are reshaping food and beverage services, and senior care is no exception. These technologies unlock opportunities to increase efficiency, personalize dining, and elevate the experience for both residents and staff. 

At Direct Supply®, we believe the future of senior care operations is already being shaped by AI. Providers that embrace this shift today will be best positioned for success tomorrow. 

Proof senior care foodservice is ready for AI innovation 

Dining operations in senior care are among the most complex in any care environment. From clinical compliance to menu planning to procurement, foodservice teams navigate numerous challenges requiring smarter, faster solutions. 

AI is already addressing key issues such as: 

  • Manual and reactive menu planning 
  • Unpredictable inventory management 
  • Staffing gaps and inconsistent quality 

To scale effectively and deliver personalized experiences, AI-driven tools are becoming essential in senior care foodservice. 

In addition to software intelligence, foodservice robotics can play a critical role in managing labor-intensive routines like food running, bussing, and tray passing. These tasks, often repetitive and injury-prone, are ideal candidates for automation. When paired with AI-driven planning, robotic solutions multiply efficiencies and relieve pressure on frontline teams. 

Communities are already seeing measurable impact. One dining manager at the Front Porch Center for Innovation and Wellbeing reported, “Our overtime went from $13,800 down to $7,145 from June to July. We are seeing a declining trend in our OT [because of the robots].”

Where AI is making an impact, and what’s next 

While still in the early stages, AI applications in foodservice are rapidly gaining traction. Here’s where momentum is building and how these solutions might evolve:

1. Adaptive menu creation

Today: AI-powered platforms use real-time product pricing and availability to help communities create cost-effective, resident-centered menus. 

Tomorrow: Menus may adapt daily based on real-time feedback, seasonal ingredients, and biometric data from wearable devices.

2. Predictive inventory and procurement

Today: Tools like Direct Supply® DSSI™ deliver real-time ingredient pricing and availability, helping you source from preferred vendors at the best value. When an item is unavailable, DSSI recommends contract-compliant, cost-effective alternatives, ensuring uninterrupted service and optimized spend. 

Tomorrow: AI could merge supplier inventory, pricing trends, and community events to predict needs proactively.

3. Intelligent staffing and workflow support

Today: AI helps align staff schedules with peak demand. 

Tomorrow: AI might recommend task shifts, identify training needs, and anticipate prep time spikes to improve team performance.

4. Robotics in meal delivery and bussing

Today: Autonomous food delivery and robotic bussing, like Servi Plus, can help reduce physical strain and speed up service in dining areas. 

Tomorrow: Foodservice robotics may coordinate directly with AI systems to anticipate traffic flow, prioritize delivery routes, and adjust timing based on dining room capacity. 

Physical automation: Foodservice robotics in senior care

As AI enhances planning and forecasting, foodservice robotics tackles operational challenges at the point of service. These technologies take on repetitive, labor-intensive tasks that often strain dining teams, especially during peak hours. By integrating automation into dining workflows, care environments can boost efficiency, ease physical demands, and deliver more consistent mealtime experiences. 

Key applications include: 

  • Autonomous meal delivery: Transports plated meals from kitchen to dining areas, freeing staff to focus on higher-value care. 
  • Automated bussing systems: Streamline cleanup and dish room workflows, reducing post-meal bottlenecks. 
  • Robotic tray service: Delivers drinks, snacks, and hors d’oeuvres on preprogrammed routes to enhance social dining occasions. 

Real results from AI-driven procurement 

AI is already delivering measurable results, and the proof is right here. Communities using Direct Supply Procurement Services see significant savings and efficiency improvements through the application of the OGM.ai™ order guide management tool. OGM.ai streamlines procurement by centralizing order guides, helping teams identify preferred products down to the invoice level, ensure consistency across facilities, and even resolve discontinued items automatically. When supply runs short, OGM.ai recommends equal or lower-cost alternatives, reducing canceled orders by nearly 50% and saving staff valuable time. 

$630k+ in savings achieved by a 187-location senior living provider who seamlessly implemented over 5k AI-recommended products. 

$136k+ in annual savings achieved by a 77-location assisted living organization that adopted 71% of AI-recommended products. 

$554k+ in rebates earned by a senior living community that reduced skilled food costs by $0.69 per PPD. 

48% fewer stock-outs and 360x faster updates achieved with OGM® 3 compared to manual order guide methods. 

What’s ahead: expanding benefits of AI in senior dining 

As AI moves beyond procurement, its potential to transform operations continues to grow: 

For residents: 

  • Tailored menus meeting individual needs 
  • Nutritional precision supporting chronic conditions 
  • Higher satisfaction through tailored, well-executed dining experiences

“65.4% of residents believed that the robots improved their overall dining experience” 

– Front Porch Center for Innovation and Wellbeing 

For staff: 

  • Automated compliance monitoring 
  • Easier inventory management and ordering 
  • More time for creativity and resident engagement 
  • Robotics that automate repetitive, physical tasks like food running and bussing. 
  • Fewer physical injuries and more time to focus on personalized service 

For providers: 

  • Accurate forecasting and tighter budget control 
  • Actionable insights into menu performance 
  • Streamlined reporting for compliance and quality initiatives 

How to prepare for AI in foodservice 

1. Assess data readiness

Centralize dietary, inventory, supplier, and satisfaction data. Digitize menus and track feedback for future AI integration. 

3. Run targeted pilots 

Test AI tools in one community or one menu cycle. Set clear goals, such as reducing prep time or increasing satisfaction scores. 

2. Focus on high-impact areas 

Tackle high-cost challenges like food waste and pricing volatility first. AI tools can help reduce wasteful spend by identifying off-contract ingredient purchases and recommending compliant alternatives aligned with your order guide.  

4. Empower your team 

Involve your culinary team early and provide hands-on support. Show how AI frees up time and improves outcomes without replacing jobs. 

Looking ahead 

AI is no longer optional in senior care foodservice, it’s becoming central to strategic planning. At the intersection of AI, automation, and clinical nutrition, new technologies help providers work smarter, improve satisfaction, and achieve better outcomes. 

At Direct Supply, we’re developing the next generation of AI tools to automate foodservice workflows, enhance resident satisfaction, and strengthen operational outcomes. 

Whether it’s AI for procurement and menu planning, or robotics for food delivery, now is the time to begin integrating AI and automation into your foodservice operations.   

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CapEx spend down season: your questions answered with Capital Sales Consultant Austin Higgins https://www.directsupply.com/blog/capex-spend-down/ Tue, 02 Sep 2025 16:58:44 +0000 https://www.directsupply.com/?p=38464 Discover how senior living operators can maximize CapEx budgets during spend down season. Get expert advice on prioritizing projects, saving costs, and improving outcomes.

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Austin Higgins, Senior Capital Sales Consultant

For senior living operators across the U.S., the end of the year often comes with tough choices. CapEx spend down season can feel like a race against the clock. Budgets don’t roll over, timelines are compressed, and you’re balancing community needs with day-to-day operations. 

To help operators navigate these challenges, we asked Austin Higgins, Capital Sales Consultant at Direct Supply, to answer the most common questions about senior living capital projects during spend down. His guidance focuses on practical, customer-centered strategies to maximize budget, improve outcomes, and position communities for long-term success. 

My CapEx dollars are sitting unused, and I feel paralyzed by where to start. What should I do first? 

You’re not alone. Many operators feel that way when the clock is ticking. The best first step is simply starting the conversation. Even if your project is only in the idea stage, we can help you weigh priorities- whether it’s compliance upgrades, resident safety, or refreshing common areas. Early conversations give us time to align goals and unlock more options for you. 

It’s already late in the year. Is it even possible to complete a project before my budget disappears? 

Absolutely. Tight timelines are stressful, but they don’t have to mean missed opportunities. We manage fast-turnaround senior living projects every year, often under even tougher deadlines. For example, one operator came to us in mid-December with leftover budget. Within two weeks, we aligned on scope, overnighted fabric samples, finalized selections, and placed their order—all before year-end. 

The difference is having the right partner. Because we complete 50,000+ senior living projects annually and maintain deep relationships with key suppliers, we can accelerate timelines and unlock options that might not be available otherwise. Even late in the year, you can make meaningful improvements if you act quickly and lean on that network. 

I’m juggling multiple priorities. How do I decide which projects deserve my budget right now? 

Start with impact. Projects tied to resident safety or compliance should rise to the top. After that, look at what will deliver the most value, whether that’s operational efficiency, ROI, or a stronger first impression for families touring your community. Sometimes we’ll recommend phasing a project so you can act now without straining your budget or operations. Prioritization ensures your CapEx spend improves outcomes where it matters most. 

I’m debating choosing cheaper products just to save time or money. What’s the risk? 

The risk is that short-term savings can create long-term headaches. For example, choosing residential-grade furniture because it’s immediately available may seem convenient, but it won’t hold up in a senior living environment. That often means paying for replacements within a year or two, costing more in the end. We help operators choose durable, compliant products built for senior care, so you avoid rework, wasted spend, and disruption for your residents. 

Need furniture that will ship quickly? Discover Direct Supply’s quick-ship program, which ships curated furniture in 20 days or less: Perfect for year-end CapEx spend down.

Some of the upgrades I need have long lead times. What if I don’t have that kind of flexibility? 

That’s a valid concern. Standard lead times for major systems, like nurse call replacements, have a reputation for stretching six to eight weeks. But because of our strong vendor partnerships, we’ve often delivered emergency installations in as little as a week. It’s always worth asking—we may be able to accelerate timelines or find creative alternatives, so you don’t miss your spend down window. 

With so many needs, how do I know I’m making a smart investment? 

A smart CapEx investment should deliver value now and in the future. Recently, an operator we work with completed four furniture projects under budget in six weeks. They not only saved money but also moved closer to their annual rebate payout, adding even more financial value. When evaluating projects, consider both the immediate impact on your community and the long-term ROI. 

If I call you today, what will the process actually look like? 

We’ll start with a quick discovery call to understand your goals, budget, and timing. From there, we’ll confirm availability, secure pricing, and align on next steps. Once approved, we’ll manage procurement, warehousing, shipping, and installation. You’ll have one point of contact and full visibility from start to finish.

Bottom line 

CapEx spend down season doesn’t have to feel overwhelming. Even if you’re behind, it’s not too late to act. By starting early, prioritizing impact, and choosing solutions designed for senior living, you can stretch your budget further and make improvements that benefit both residents and staff.  

 

Don’t let your budget go unused.

Start the conversation with our capital experts today and discover how to maximize every dollar before year-end.

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Why bistro dining enhances senior living dining programs in 2025 https://www.directsupply.com/blog/senior-living-dining-program-bistros/ Wed, 27 Aug 2025 15:39:54 +0000 https://www.directsupply.com/?p=20135 Besides offering enjoyable engagement opportunities for current residents, bistros can also have a bigger impact on the marketability of your facility.

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There’s something special about catching up with a friend over a good cup of coffee, the familiar hum of a café, the comfort of a cozy seat, and the joy of easy conversation. For today’s senior living residents, that same inviting, social vibe isn’t just reserved for trips to a favorite coffee shop, it’s something they want to feel right at home every day. Social connection is essential to well-being. In fact, over 70 percent of family caregivers say it’s a top priority. ¹ A thoughtfully designed bistro offers residents a place to connect over a coffee or treat and simultaneously creates staff efficiencies. 

Beyond daily enjoyment, a well-planned bistro can significantly enhance your community’s appeal. Prospective residents and families are drawn to vibrant spaces where they can envision meals, visits, and everyday moments of joy. Bistros reflect today’s hospitality-focused dining trends, blending casual convenience with opportunities for meaningful engagement. 

A senior living bistro is your community’s welcome mat

Create a space that works as hard as your team. With one set of equipment, your bistro can start the day as a cozy coffee bar and seamlessly transition into a wine bar or pub by evening. This adaptability maximizes your investment and keeps your community engaged.

Infuse personality with thoughtful design details. Rustic finishes like natural wood and brick add warmth and longevity, while evening themes — from sports décor to speakeasy style — invite gatherings. Use zoning strategies to define café, lounge, and bar areas. Pair flexible furniture with lighting shifts to guide residents and guests intuitively, from morning coffee to evening connections.

    Key considerations when planning a senior living bistro in your community

    1. Versatile layout and design

    Design your bistro to adapt throughout the day. With one set of equipment, the space can transition from a cozy coffee bar in the morning to a wine bar or pub in the evening. This day-to-night flexibility maximizes your investment and increases engagement.

    Infuse personality and visual interest with: 

    • Pub atmosphere: Local sports décor or speakeasy themes invite evening gatherings. 
    • Rustic touches: Natural materials like wood and brick bring warmth and longevity. 
    • Consider zoning: Create distinct café, lounge, and bar areas with flexible furniture or lighting shifts. These subtle cues guide residents and guests to intuitively enjoy the space at different times of day — from morning coffee to evening gatherings. 
    Bistro Senior Living

    For inspiration, look to current senior dining trends or local landmarks to create a distinctive and inviting space.

    2. Strategic location and accessibility

    A bistro’s placement influences its success. Prioritize convenience and visibility to boost use and satisfaction:

    • Outdoor connection: Position near patios or courtyards to encourage fresh-air dining and indoor-outdoor flow. 
    • Central access: Locate near reception or staff hubs to simplify staffing, support residents with mobility challenges, and streamline service. 
    • Community integration: Offer limited public access to nearby offices or medical campuses to generate ancillary revenue and reinforce your community as a neighborhood asset. 

    3. Expand dining program flexibility with bistro equipment 

    Modern bistro dining boosts your senior living foodservice with compact, efficient tools. Think beyond the kitchen:

    • Ventless ovens and soup warmers allow for warm meals without full kitchen installs
    • Grab-and-go refrigeration, POS systems, and menu boards improve service speed and convenience
    • POS integration: Connect to your main kitchen’s point-of-sale system to offer made-to-order items without duplicating equipment.
    • Digital menus: Electronic boards replace handwritten signs for effortless updates—perfect for weekly specials or themed events. 
    • Barista-level coffee: Invest in high-quality machines or partner with a recognized brand to elevate the coffee experience and drive beverage revenue.

    Balance variety and simplicity. A concise menu of three to five signature sandwiches, two soup options, and rotating pastries keeps costs manageable while satisfying diverse tastes.

    4. Strengthen community ties and drive visibility

    A bistro is more than a place to eat; it’s a hub for social programming. Encourage your life enrichment team to host: 

    • Coffee chats: Themed discussions (current events, travel memories, creative writing) that foster connection. 
    • Book clubs: Pair with light refreshments and comfortable seating for a relaxed literary setting. 
    • Game nights: Card games, board games, or trivia nights encourage friendly competition and laughter. 
    • Craft workshops: Small-group sessions such as cookie decorating, tasting flights, or wine-and-cheese pairings. 

    These programs support both social and cognitive engagement, reinforcing resident well-being and enhancing the perceived value of your community. 

    Case study: Foulk Living bistro remodel 

    Foulk’s dining room before & after renovation

    In 2024, Life Care Services partnered with Direct Supply Aptura to remodel the Foulk Living bistro in Wilmington, DE. The goal was to create a vibrant, multi-purpose lounge that aligned with LCS’s hospitality-focused vision. 

    Changes made: Bold artwork, lively fabrics, and a modular layout allowed the space to shift from morning coffee shop to evening wine bar. A large bar with a big-screen TV now anchors the area for casual lunches, happy hours, and game nights. 

    Results: The redesign of Foulk’s bistro earned a bronze American Society of Interior Design award in the specialty category. Resident satisfaction scores rose by 25 percent, and occupancy neared 100 percent within six months of opening. ³ Families returned more often, and staff reported higher morale thanks to the efficient, welcoming environment. 

    Foulk’s bistro before renovation

    Foulk’s bistro after renovation

    Budgeting and ROI considerations 

    When budgeting your bistro project, include costs for:

    • Professional service fees and required permits (architects, engineers, designers)
    • Equipment purchases or lease (coffee machines, ovens, display cases)
    • Furniture, fixtures, and décor
    • Technology (POS system, digital signage)
    • Staff training and program development

    Estimate a return on investment by projecting beverage and snack sales, catering for events, and potential public-access revenue. Most communities see payback on a modest bistro remodel within a reasonable timeframe, through increased occupancy and ancillary income. 

    The bottom line

    Bistros offer more than coffee. They create connections, boost resident satisfaction, and elevate your community’s marketability. When designed for adaptability, strategic placement, and efficient operations, they become high-impact spaces that support resident engagement, census growth, and positive brand reputation. 

    Ready to transform your community? Contact Direct Supply’s senior living design experts today to plan a bistro that delivers lasting value, enhances daily life, and sets your community apart. 

     

    The Bottom Line: Bistro Spaces Engage Residents and Boost Marketability

    Bistros offer more than coffee. They create connections, boost resident satisfaction, and elevate your community’s marketability. When designed for adaptability, strategic placement, and efficient operations, they become high-impact spaces that support resident engagement, census growth, and positive brand reputation. 

    Ready to transform your community? Contact Direct Supply’s senior living design experts today to plan a bistro that delivers lasting value, enhances daily life, and sets your community apart. 

     Learn more about foodservice design capabilities or contact us to get started on your project by filling out the form below.

    Not ready to get started just yet? Consider these top trends in Senior Living design.

     

    ¹ National Family Caregiver Survey, 2023 
    ² Journal of Senior Living, “Impact of Social Spaces on Resident Well-Being,” March 2024 
    ³ LCS Foulk Living Post-Renovation Report, Direct Supply Aptura, December 2024 

    Connect with our team

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    The NOI equation: How to create the best spaces for aging https://www.directsupply.com/blog/increasing-net-operating-income-senior-living/ Wed, 13 Aug 2025 15:07:46 +0000 https://www.directsupply.com/?p=37314 Discover data-driven strategies for increasing Net Operating Income (NOI) in Senior Living. Boost occupancy, reduce costs, and maximize ROI.

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    Are you struggling with declining NOI, outdated facilities, or compliance headaches?

    Senior living communities nationwide are facing similar pressures. That’s why Direct Supply® developed The NOI Equation: Creating the Best Spaces for Aging, a data-driven playbook and expert-led webinar designed to turn common pain points into measurable gains.

    Built on extensive research and anonymized insights from leading industry platforms, including the TELS® Platform, CMS, NIC, Care.com, and A Place for Mom, The NOI Equation identifies proven design and operational strategies to drive results.

    Through the paper and webinar, gain practical insights, real-world case studies, and proven strategies that empower you to:

    • Get units move-in ready faster
    • Increase revenue with certified beds
    • Boost retention through engaging spaces
    • Cut costs with energy efficiency and innovative technology
    • Maintain pricing power through stronger compliance

      Whether you’re an operator, developer, community leader, or designer, you’ll gain tools to improve resident satisfaction, streamline operations, and strengthen financial performance.

      Don’t miss out! Unlock the strategies to drive higher NOI today.

      Ready to significantly boost your NOI, occupancy, and resident satisfaction?

      Download the position paper and watch our panel of experts unpack these proven strategies, real-world case studies, and actionable insights tailored for senior living leaders.

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      How hospital kitchen equipment powers healthcare foodservice efficiency https://www.directsupply.com/blog/hospital-kitchen-equipment-foodservice-efficiency/ Wed, 16 Apr 2025 19:19:42 +0000 https://www.directsupply.com/?p=37009 The post How hospital kitchen equipment powers healthcare foodservice efficiency appeared first on Direct Supply.

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      Hospital foodservice directly impacts the bottom line — reducing costs, increasing patient satisfaction, and streamlining operations. With patient expectations and regulatory demands continually evolving, hospitals must ensure their kitchens are equipped to deliver meals efficiently.  

      Direct Supply is here to empower hospital kitchens with foodservice equipment designed to optimize healthcare foodservice operations from prep to plate. Discover product solutions that are the secret ingredients to serving up efficiency in healthcare foodservice.   

      Why efficient healthcare foodservice matters 

      Efficient food delivery in hospitals is critical. Whether managing specialized dietary requirements, operating round-the-clock meal services, or ensuring stringent hygiene standards, the pressure is constant.  

      High-performance kitchen equipment addresses these challenges head-on, streamlining workflows and enabling hospital foodservice teams to perform at their best. Direct Supply’s foodservice solutions are specifically engineered for the unique needs of hospital kitchens, ensuring high throughput, ease of sanitation, and operational reliability.

      Efficient hospital food prep starts with the right equipment 

      Before cooking begins, food preparation needs to be fast, consistent, and safe. Mixers, slicers, and worktables can enhance productivity by simplifying the prep process, ensuring consistency, and minimizing fatigue among kitchen staff. 

      Benefits include: 

      • Consistency: Achieve uniform slicing, mixing, and portioning for reliable meal quality. 
      • Ergonomic Design: Reduce workplace injuries and staff fatigue. 
      • Sanitation: Meet strict healthcare hygiene standards effortlessly with easy-to-clean surfaces. 

      Investing in prep equipment is a direct investment in productivity and food quality. 

      Cook with confidence: Ranges, Ovens & Steamers for Hospital Kitchens 

      Hospital kitchens demand cooking equipment that offer reliability, speed, and precision.  

      A wide range of cooking equipment built for high-volume food production in healthcare environments can help empower hospital kitchen operations. Whether it’s preparing therapeutic meals or bulk cooking for entire wings, equipment like ranges, convection ovens, and steamers help streamline the process. 

      These key pieces of hospital kitchen equipment are built for: 

      • Precisionessential for dietary compliance. 
      • Durability suited to the demanding nature of hospital kitchens. 

      Hospitals can rely on these tools to keep food service running smoothly, even during peak hours. 

      Hospital Ice Machines & Dishwashers: The unsung heroes 

      Behind every well-run hospital kitchen are two key players: ice machines and dishwashers. 

      • Hospital ice machines support both patient hydration and food prep needs. Direct Supply offers reliable machines that maintain high sanitary standards while keeping up with demand. 
      • Hospital dishwashers enable fast turnover of trays, utensils, and cookware, supporting infection control efforts and minimizing downtime. 

      These vital pieces of healthcare kitchen equipment are often overlooked, but their role in maintaining food safety and operational flow is indispensable. In addition to ice machines and dishwashers, don’t forget these other hospital foodservice essentials. 

      Why hospitals trust Direct Supply for healthcare foodservice  

      Direct Supply offers full-spectrum healthcare foodservice solutions designed to decrease indirect product spend. With partnerships across all major GPOs and a broad catalog of trusted national brands, we make it easy for hospitals to find the right solutions at the right price. 

      Ready to upgrade your hospital kitchen? Explore our full selection of hospital kitchen equipment, including cooking appliances, prep tools, ice machines, and more.  

      At the end of the day, hospital foodservice is about more than meals. With Direct Supply’s key ingredients of commercial equipment and personalized support, hospitals can improve operational efficiency, reduce labor strain, and ensure consistent hospital food delivery experiences. 

      Better foodservice, stronger operations—trust Direct Supply to elevate your hospital’s kitchen efficiency. Shop hospital foodservice solutions today. 

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      The Myths and Realities of Robotics in Senior Living Dining https://www.directsupply.com/blog/myths-and-realities-food-robotics-in-senior-dining/ Mon, 04 Nov 2024 17:37:14 +0000 https://www.directsupply.com/?p=35357 Explore the myths and realities of robotics in Senior Living dining. Learn how food robots enhance resident care, reduce costs and boost staff engagement. Discover why now is the time to embrace robotics in senior care.

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      “Robots in Senior Living dining? They’re here to take jobs.” 

      It’s a myth we hear all too often. 

      Robotics in senior dining, specifically foodservice robots like Servi Plus, offer a groundbreaking approach that enhances the dining experience. However, the rise of Senior Living technology has also given birth to several myths, clouding the true potential of these innovations.  It’s time to separate fact from fiction and explore how these food robots are transforming senior dining. 

       

      Debunking Common Myths About Senior Living Dining Technology 

      Myth: Senior Dining Robots Will Replace Staff

      Reality: Fear not, robots are not here to take over jobs—they’re designed to augment human efforts.

      By automating routine tasks like meal delivery and clearing tables, robots free up staff for what truly matters: enhancing resident engagement and providing personalized care. This fusion of technology in senior dining creates a more fulfilling experience for both staff and residents. 

      senior care robotics food robot in senior living dining

      Tip! Addressing Staff Concerns about Food Robots. Some staff may worry that robots will take away jobs. To ease this concern, communicate how Servi Plus robots are designed to work alongside staff, not replace them. 

      Myth: “We’re in the People Business – Robots Will Take That Away” 

      Reality: Food robots can help enhance the resident experience by allowing staff to focus more on what truly matters: people.

      In many Senior Living communities, residents are not only fascinated by the introduction of food robots but also appreciate the improved dining experience they provide. These robots aren’t just novelties; they are practical solutions to reduce wait times and improve service consistency. By handling routine tasks, Servi Plus frees up staff to spend more quality time with residents, fostering deeper social interactions and ensuring that the human connection remains central to dining.

      Fact vs. Fiction: How Food Robots Like Servi Plus Transform Senior Dining 

      Myth: Food Robots are Complex and Costly

      Reality: Servi Plus simplifies dining operations and is designed for ease of use.

      With intuitive controls, easy-to-use mapping technology, and comprehensive training for staff, implementation is smooth and efficient. Communities that have adopted Servi Plus consistently report long-term cost savings, reduced labor expenses, and lower employee turnover—proving the initial investment pays off. 

      In fact, a 2022 study by The Front Porch Center for Innovation and Wellbeing, which deployed five Servi Plus robots across two communities, found that 46% of staff reported increased job satisfaction, while overtime costs were reduced by $6,655 per month. 

      Servi Plus Food Robot for Senior Dining

      Myth: Robotics Implementation is Too Difficult

      Reality: Servi Plus is designed for easy adoption.

      Servi Plus robots are designed to be user-friendly and come with all the necessary support for seamless implementation. Staff can quickly learn to operate the robots, and ongoing support ensures smooth functionality. 

      Tip! Making Implementation Easy with Direct Supply. Direct Supply helps bring Servi Plus into your community smoothly with a site needs survey, customized communication plan, on-site start up and 24/7 technical support.  

      Why Now is the Time to Embrace Robotics in Senior Living Dining 

      The future of senior dining is here, and it’s both human-centered and technologically advanced. Foodservice robots like Servi Plus are not replacing people; they are enhancing the lives of both residents and staff by alleviating the pressure of repetitive tasks, reducing operational costs, and creating opportunities for engagement.

      By overcoming myths and embracing the reality of robotics in Senior Living, communities can unlock a new era of efficiency, resident satisfaction, and substantial cost savings. Servi Plus not only enhances the dining experience but also boosts bottom line by reducing labor costs, minimizing overtime, and delivering up to $40,000 in annual savings* that can be reinvested into resident care and facility improvements. 

      Beyond myth busting, Direct Supply is here to help seamlessly implement food robots like Servi Plus into your operations. With 39 years of experience in Senior Living and best practices from other deployments, we make communication, rollout and implementation a smooth reality.  

      Want to learn more about food robots like Servi Plus?

      Learn how Servi Plus can save you time and money in this comprehensive guide.

      Download the Servi Plus buying guide

      Fill out the form below to download the guide.

      Connect with our team today to schedule a free consultation. 

      *Labor cost savings vary depending on your staffing needs, labor rates, and length of lease. Assumes existing wi-fi connection.  Shipping and deployment costs not included in calculation. Contact us to calculate potential savings for your unique community.

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      Senior Living Furniture Guide https://www.directsupply.com/blog/senior-living-furniture-guide/ Thu, 31 Oct 2024 18:32:27 +0000 https://www.directsupply.com/?p=24423 Download our Senior Living Furniture Guide for tailored solutions to enhance comfort, safety, and style in your community. Perfect for owners and designers.

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      Transform Your Community with Resident-Centered Furniture Solutions

      Looking to create spaces that stand out and make a meaningful impact? Download our Senior Living Furniture Guide for tailored insights into furniture designed specifically for senior living environments. Discover room-by-room solutions that not only enhance comfort, safety, and style but also meet the unique needs of your residents and staff.

      This guide provides expert recommendations on high-durability, easy-to-clean pieces that bring together functionality and aesthetics. Plus, with options like supportive armrests and mobility-friendly casters, you’ll find choices that promote resident independence and streamline staff workflow. Don’t miss this opportunity to elevate your spaces and boost community appeal—download the guide today to start planning for a more engaging, efficient environment.

        Download the Senior Living Furniture Guide

        Senior living Design Trends

        Fill out the form below to access the guide.

        Connect with our team today to learn more about how we can help you prepare for the future of senior care. 

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        6 Must-Have Furniture Pieces for Modern Senior Living Spaces https://www.directsupply.com/blog/6-must-have-furniture-pieces-for-modern-senior-living-spaces/ Tue, 03 Sep 2024 19:14:28 +0000 https://www.directsupply.com/?p=34824 Outfit your community with stylish Senior Living furniture designed with your residents in mind.

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        Refreshing outdated furniture with stylish and functional Senior Living furnishings can help you attract prospective residents and their families. In addition to improving marketability, new Senior Living furniture can elevate residents’ everyday experiences. 

        To save you time with your furnishings search, we curated a list of new products designed for Senior Living environments that will make an impression in 2024. 

        As you make your end-of-year CapEx budget plans for minor refreshes or large-scale renovations, combine these top Senior Living furniture pieces with 2024 color trends to increase marketability and census.  

          

        Top Senior Living Furniture in 2024

        Maxwell Thomas® Kellex Starla Bench

        The Starla bench blends modern design with a touch of vintage glamour, making it a standout piece in any Senior Living space. Its curved frame flows effortlessly from the back to the arms, creating a cozy nook for a hallway or common area. Fully upholstered with clean lines, this bench offers endless fabric options to suit any style. The modern design sets it apart from other benches, adding a unique and inviting charm that elevates the aesthetic of any senior living environment. 

        Maxwell Thomas Kenner Bedside Cabinet
        Holsag Palmanova Dining Armchair

        By The Yard Potting Table

        Enhance gardening experiences in Senior Living communities with an innovative, portable, and wheelchair-accessible potting table. Thoughtfully designed for ease and convenience, it features handy holders on the top shelf and hooks along the side, keeping essential tools within easy reach. The large, removable bin for potting soil allows for simple cleaning, while the sliding tray above provides a comfortable space for potting plants. This versatile table also doubles as an entertainment station—just add a second bin for ice, and it becomes a great spot for beverages and salads during community gatherings. 

        Fairfield Cleo Arm Chair

        The Cleo Grande barrel back dining chair offers a perfect blend of style and comfort, making it an excellent choice for Senior Living dining spaces. Its gracefully curved, barrel-shaped backrest provides excellent support, while the open back design adds a touch of modern elegance. Supported by a sturdy wooden base, this chair is as durable as it is refined, ensuring long-lasting use. A versatile addition to any dining area, the Cleo Grande chair combines contemporary flair with the comfort needed for enjoyable, extended seating. 

        Kellex Occasional Table
        Maxwell Thomas® Levelland Asymmetrical Sofa

        Maxwell Thomas® Colizzi Sofa

        Discover the ideal harmony of comfort and style with the Colizzi Collection. This sofa features perfectly proportioned designs that blend ergonomic comfort with clean lines, elegant curves, and modern silhouettes. Ideal for Senior Living environments, the Colizzi sofa enhances common areas with its stylish presence and exceptional comfort. Elevate your Senior Living environment with furnishings that make a noticeable difference in both design and everyday use. 

        Maxwell Thomas® Granadillo Table Base 

        Experience the perfect blend of support and style with the Granadillo Table Base by Maxwell Thomas®. Its durable metal frame, finished with a rich faux-wood look, offers a dependable base that combines both functionality and aesthetic appeal. This piece not only provides robust support but also adds a touch of elegance to any Senior Living space. Enjoy the assurance of durability and the sophistication of a beautifully designed frame. 

        Maxwell Thomas® Toulouse Dining Armchair
         Maxwell Thomas® Kenner Hydration Station

        Maxwell Thomas® Sparkbrook Dining Chair

        Discover the intersection of stability and comfort with the Sparkbrook Dining Chair by Maxwell Thomas®, designed specifically for senior living communities. This customizable dining chair offers a wide range of fabric and finish options to customize your ideal seating solution. For added mobility, optional casters can be added to the front legs for an additional charge. Well-suited for Senior Living spaces, the Sparkbrook Dining Chair combines practical features with stylish flexibility. 

        From Assisted Living to Long Term Care furniture, quality senior furnishings enhance the look and feel of a community, often leading to increased marketability and census. Shop our Skilled Nursing, Independent Living and Assisted Living furnishings to refresh Senior Living spaces and resident rooms. Need assistance selecting the right products for your building? Fill out a contact form and our Senior Living experts will be in touch for a free project consultation. If you are an Interior Designer, see how we can help with your Senior Living projects. 

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        Revive and Re-Energize: How to Refresh Your Senior Living Community with New Furniture https://www.directsupply.com/blog/how-to-refresh-your-senior-living-community-with-new-furniture/ Tue, 03 Sep 2024 15:39:03 +0000 https://www.directsupply.com/?p=11247 We understand your Senior Living furniture budget may be tight right now. Discover helpful tips and tricks on how to stretch your budget while elevating your community.

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        Looking to breathe new life into your Senior Living community? Updating your furnishings can create a transformative experience for your residents:

        Research shows that the visual appeal of furniture and surrounding ambiance is tied directly to seniors’ mood and mental health and play a major role in promoting the safety and well-being of residents within Senior Living communities.1

        1. Assess and Plan ​

        Start by evaluating your current furniture. Identify pieces that need replacing or refreshing, and consider how each piece fits within the overall design of the community. Make a list of what you need and prioritize based on importance and impact.

         

        2. Create Serene Retreats: The Great Outdoors​​

        Create a serene environment through thoughtful seating arrangements and design elements that connect residents with nature. Here are some suggestions for creating flexible spaces that encourage seniors to enjoy the fresh air, gather in conversation or retreat in solitary reflection:

        • Create a series of inviting oases with curated furniture selections. Rocking chairs offer the perfect spot for quiet reflection, while accent chairs around a firepit foster a sense of community. Consider that single chairs, like this budget-friendly option, are easier for residents to navigate than a sofa.
        • Invest in quality and long-lasting materials. When it comes to choosing the best outdoor furniture materials, teak is an excellent and classic choice. Teak is naturally resistant to moisture, rotting and splintering, making it a supremely durable, low maintenance option. Because teak is beautiful and will last for years and years, it’s a great investment for a Senior Living community.
        • The Skye Armchair is lightweight and crafted from highly weather-resistant N-Dura™ resin wicker for a classic and durable outdoor style. The chair’s wrought aluminum frame ensures stability and long-lasting beauty. This stackable armchair beautifully accessorizes a variety of wicker patio furniture sets.

         

        3. Rethink Common Area Layouts to Create Conversational Areas

        Rearrange furniture to create functional conversation zones whether by adding new furniture or repurposing existing ones. A simple shift can transform a room’s atmosphere. Take inspiration from the model created at Foulk Living as you consider new additions to your furniture:

         

        • At Foulk Living in Wilmington, DE updated furniture designs, and a bistro helped rethink Senior Living with a focus on conversation and community gathering. “The residents love how bright the renovations make the community look. It’s much more homelike,” says Leslie Johnson, Executive Director, Foulk Living. “They love the colorful fun theme they went with. It matches our community’s vibe: ‘Foulk Living is Fun Living.’ The community is much more comfortable and elegant. Intimate conversation nooks created by small groupings of chairs and small tables helped create the sense of connection for residents and their families to gather.”
        • Instead of adding single benches in corridors, consider two accent chairs and small table arrangement for impromptu and neighborly conversations. The Maxwell Thomas Edmonton Occasional Chair is a perfect scale and design to encourage those interactions. It’s modern styling and faux-wood metal frame offer superior durability.
        • Decorative accent pieces also add a fresh look to an existing furniture grouping like The Maxwell Thomas® Bacolod Four Door Credenza. A credenza like this can be a true statement piece, designed to capture the eye and elevate any room. Offering both closed storage and ample surface for accessorizing, it’s placement can seamlessly unify a room.
        • Transform your place with Savvy Spaces, our newest Common Area program that allows you to customize your favorite collections with a budget-friendly selection of fabrics and finishes, all in a simple 3-step process.

        4. Paint a New Picture: Bring Your Common Area to Life With Photos and Artwork, Wall Colors and Refurbished Furnishings

        Revitalize your Senior Living community with artwork and accessories to create a more vibrant and engaging environment. Consider these ideas:

        • Upcycling is such a smart and eco-friendly approach! It’s incredible how a few updates can breathe new life into old pieces. Reupholstering dining chairs or sofas with fresh fabrics, or even just swapping out throw pillows, can dramatically change the look of your Senior Living community to reflect current design trends.
        • Add locally inspired artwork and accessories to common areas. Thoughtfully chosen pieces, like framed photography of regional landmarks, not only elevate the design by adding texture and color, but also spark conversation, evoke memories, and offer a sense of connection, making the space more engaging and inviting for residents.

         

         5. Create Retreats Inside Resident Rooms

        If your residents spend a lot of time in their rooms, it’s a good idea to make sure they’re as relaxing as possible. Whether that’s adding photos of family members or an extra-comfortable occasional chair, there are always ways to elevate the resident room.

        If you’re in need of new case goods and the budget is tight, consider a collection that features cost-conscious thermolaminate, like the Maxwell Thomas® Williamsburg Collection. This collection features durable thermolaminate case goods that will stand up to the daily wear and tear in your community. Plus, this collection comes in a variety of finishes so you can create the look you want at the price point you need.

        By focusing on thoughtful design, you can create a refreshed and functional environment that promotes comfort,  engagement and a sense of well-being for residents in your Senior Living community.

         

        The Bottom Line: Choosing the Best Senior Furniture

        With the right furniture for Senior Living communities and a few simple tricks, it’s easy to refresh your community on a budget and elevate the everyday experience for residents.

        Ready to get started? Contact us today and receive a complementary project consultation. 

        1 (PDF) Colour in the environment for older adults (researchgate.net)

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        Developing an Easy, Effective Senior Living Dining Meal Delivery Program https://www.directsupply.com/blog/easy-meal-delivery/ Sun, 01 Sep 2024 16:10:44 +0000 https://www.directsupply.com/?p=9106 Amid increased demand for in-room dining, help ensure food arrives hot and appetizing with expert tips and recommendations from Direct Supply’s Senior Foodservice Product Consultant Tina Burns.

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        Tina Burns

        Senior Foodservice Product Consultant, Direct Supply

        As a foodservice product consultant, one of the most common questions I get asked is how to keep nursing home food hot during the process of delivering meals. This makes sense because the biggest foodservice complaints in Senior Living dining are bad nursing home food and cold meals upon delivery. I can’t help with bad food, but I can give you tips to help you make sure your residents are getting hot food! Effective in-room dining can be enhanced through a Senior Living dining program with the right food service equipment. Here, I’ll offer an overview of important factors in delivering hot and appetizing meals to residents and solutions that will help you succeed.

        Keeping Nursing Home Food Warm and Maintaining Food Safety

        Tip: Consider Travel Distance and Time the Process

        The first thing to consider is how far the food is traveling. The clock starts ticking the moment the first meal is plated and doesn’t stop until the last plate is delivered. Most people underestimate how long it takes for food to reach residents, failing to take into account that the caregiver delivering food may stop to talk with a co-worker or provide assistance to a resident.

        To get a sense of your current delivery times, start timing when the first meal is plated and then put that same timer on the last tray that will be delivered. Let your staff know that over the course of a week, you will be timing the tray delivery process to help ensure your residents are getting hot food. Be sure to reassure them that the point of this exercise is to assess the process so you can properly gauge which system is needed for your unique situation.

        Tip: Insulate Food and Ensure You Implement a System for Your Delivery Times 

        The first step in delivering hot food is to start with a hot plate. This is important because if you put hot food on a cold plate, food immediately starts to lose temperature. A wide variety of plate heaters are available to help with this step.

        marquis-insulated-ware
        In general, if it takes 30 minutes or less to deliver food, a heated plate, insulated base, and dome should ensure the food is warm when it arrives. Options like Marquis insulated ware work well, or find other meal delivery systems that fit your unique needs.

        If longer than 30 minutes is required, many communities use a traditional wax pellet system, which has holding times anywhere from 60 to 90 minutes, depending on the product brand. These systems use a plate heater, a pellet heater, a base lifter, an underliner, and an insulated dome. there are also chilled pellets that can be used to keep cold food cold.

        For those looking for new technology, consider induction systems, which provide a smaller footprint and increased safety because the sides of the bases are cool to the touch. Induction systems come in several different varieties:
        • There are two induction options that will hold food for up to 60 minutes
          • One option can heat up to 20 bases at a time with the bases being ready in about 12 seconds after the inital heat time of 4.5-5 minutes
          • Another option heats the bases one at a time in 16-20 seconds
        • For those needing a longer hold time, there is an option that offers a holding time of up to 90 minutes; this unit has a charging cycle of 10-15 seconds depending on the base used
        For these different systems, you can use the same dome but the base used for just a hot plate or pellet is different from the base that would be used for the induction systems. It is also important to note that the induction bases are not interchangeable between brands.

        So, you have your hot food covered. Now how do you get it to the resident?

        Modernize your dining with leading Dinex solutions

        Selecting and Utilizing Meal Carts for Safe and Efficient Tray Delivery Service

        Tip: Take into account your unique needs and select the meal cart that matches them

        Stainless Steel Meal Carts

        Stainless steel carts will not stain, absorb odors, or discolor, and the tray slides can be removed for easy cleaning. Stainless steel is the most sanitary material when cleaned and cared for properly, and vented sides help eliminate odor buildup and heat transfer among the food on the cart. However, these carts are susceptible to dents and scratches and can be heavy and difficult to move.

        Aluminum Meal Carts 

        Aluminum carts are an economical alternative to stainless steel. Their lightweight design makes them easier to maneuver, and they share stainless steel’s resistance to stains, odors, and discoloring. In addition, the tray slides can be removed for easy cleaning.  But like stainless steel, aluminum is susceptible to dents and scratches.

        Poly Meal Carts

        Poly carts are more lightweight than aluminum and stainless steel and will not rust, dent or crack. Thus, they move quietly through a community but do not offer the ability to remove the tray slides for cleaning.

        There are also poly and steel combination carts that offer the best of both worlds: heavy-duty capabilities in a lightweight, easy-to-clean design. This style of cart may not fit the look a community is trying to achieve, however.

        Insulated Meal Delivery Cart

        Insulated Meal Carts

        I often get asked about insulated meal delivery carts. While carts used to transport bulk food are insulated, tray delivery carts are (with a few exceptions) generally not insulated. This is because trays typically contain both hot and cold food. If the cart is insulated, the cold food would be adversely affected. The majority of meal delivery carts are vented so that the hot air inside the cart can dissipate. What keeps the hot food hot is the atmosphere created with the hot plate, base, and dome. Earlier I mentioned exceptions to the rule concerning insulated tray carts. Examples include heated carts and heated and refrigerated carts.

        Cold Food Carts

        We talked a lot about the importance of keeping food hot, but what about those items that you want to keep cold while you’re building meal delivery trays? Air curtain refrigerators are designed so the door can stay open anywhere from 60 to 120 minutes (depending on the brand) so milk cartons, pudding, dessert cups, and salads are easily accessible while assembling room trays. 

        Incorporating Disposable and Reusable Takeout Containers

        Tip: Save time and help reduce the risk of cross-contamination with the use of disposable containers

        Disposable Dome Lid for Nursing Home Food

        Disposable Containers

        Single-use foodservice packaging provides a sanitary way to serve fresh food. It can also play a key part in promoting safety, reducing foodborne illness, and saving staff valuable time during the cleanup process. For those looking for sustainable options, there are containers made of sugarcane & bamboo available.

         

        GET Reusable Eco-Takeout Container for Nursing Home Food

        Reusable Containers

        For an environmentally friendly option, G.E.T. Eco-Takeout solutions offer reusability and quality in a reliable to-go container.

         

         

        Direct Supply carries thousands of foodservice products to complement your Senior Living dining meal delivery program. Shop online or contact your account manager at 800-634-7328 for more details or to order.

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