Innovation and Technology in Healthcare Procurement Archives | Direct Supply http://13.216.198.143/blog/tag/innovation-and-technology-in-healthcare-procurement/ Your partner in pushing Senior Living forward Mon, 06 Jan 2025 14:47:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.4 Enhancing Efficiency in Senior Living Procurement: Strategies for Success https://www.directsupply.com/blog/senior-living-procurement-efficiency/ Mon, 06 Jan 2025 14:47:12 +0000 https://www.directsupply.com/?p=35551 The post Enhancing Efficiency in Senior Living Procurement: Strategies for Success appeared first on Direct Supply.

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Operational efficiency in Senior Living procurement is the backbone of delivering exceptional care while managing costs effectively. 

From fragmented workflows and escalating costs to staffing shortages, Senior Living procurement demands a careful balance of cost management and compliance with quality standards. By embracing technology and adopting strategic procurement processes, organizations can overcome these challenges and turn procurement into a powerful driver of efficiency, cost savings and competitive advantage.

The Complexities of Senior Living Procurement 

Procurement in Senior Living is uniquely challenging due to the operational structure and external pressures on the industry. Below are key obstacles organizations face: 

  • Fragmented Procurement Across Locations
    Managing procurement for multiple locations often results in inefficiencies and compliance issues. With each location operating independently, organizations miss out on opportunities to enforce consistent workflows and secure bulk discounts.  
  • Staffing Shortages Impacting Efficiency
    The ongoing staffing crisis in Senior Living is a challenge for procurement teams. According to the National Investment Center for Seniors Housing & Care, 82% of Senior Living operators report struggling with staffing shortages, and 29% attribute this to high turnover rates. Reduced staffing levels leave procurement teams overburdened, with little time for strategic planning . 
  • Escalating Costs Across the Board
    Rising costs in healthcare and Senior Living present a growing burden. Since 2000, the cost of medical care, including equipment, services, and wages, has surged by 121.3%, compared to an 86.1% increase in overall consumer prices . In 2024 alone, medical care costs rose by 3.3%, outpacing overall inflation rates. Procurement teams must find creative ways to mitigate these cost pressures without compromising quality or resident satisfaction. 
  • Lack of Visibility into Spending
    Limited visibility into spending data exacerbates inefficiencies and increases the risk of rogue spending. Research from Deloitte reveals that 65% of procurement leaders have little to no visibility beyond their first-tier suppliers, leading to missed savings opportunities and difficulty managing compliance . 
  • Barriers to Technology Adoption
    While 66.7% of Senior Living providers recognize technology as a priority, only 9% currently use AI-driven tools for procurement. This technology gap limits their ability to streamline processes and uncover savings opportunities. 

How to Improve Senior Living Procurement Efficiency 

To overcome these challenges, Senior Living organizations can adopt strategic, data-driven approaches to procurement. Here are the most effective strategies: 

  • Centralize Procurement Activities 
    Standardizing procurement across locations enhances consistency, improves compliance and enables cost savings through aggregated purchasing. By leveraging centralized platforms, organizations gain better oversight and streamline vendor relationships.  
  • Leverage Automation and AI 
    Automation reduces the administrative burden of manual tasks, such as approvals and spend reporting. AI-powered tools provide data-driven insights by analyzing purchasing trends and recommending cost-effective alternatives. Predictive analytics help procurement teams forecast inventory needs and avoid overordering or stockouts, leading to more efficient planning. 
  • Increase Spend Visibility 
    Procurement leaders who lack visibility into spending often encounter rogue purchases and fragmented data. Implementing tools that provide real-time reporting ensures teams can identify non-compliance, uncover savings opportunities and make informed decisions. According to research from the Chartered Institute of Procurement & Supply, rogue buying accounts for up to 80% of invoices, even in organizations with dedicated procurement departments. 
  • Foster Vendor Collaboration 
    Moving beyond transactional relationships with vendors creates opportunities for shared goals, such as cost reduction and quality improvement. Regular performance reviews, audits, and well-defined KPIs such as on-time delivery and pricing compliance, help ensure vendors meet expectations while strengthening long-term partnerships. 
  • Address Rising Costs Strategically 
    Organizations can mitigate rising operational costs by negotiating long-term contracts with price locks, diversifying suppliers to reduce risks and leveraging bulk purchasing power. Monitoring regulatory changes, such as staffing mandates, helps procurement teams anticipate and manage financial pressures. 
  • Invest in Staff Training 
    Training procurement teams ensures they can maximize the value of technology tools, negotiate effectively, and implement strategic purchasing practices. Well-trained staff are better equipped to handle the complexities of Senior Living procurement and drive efficiencies across the organization. 

Leveraging Procurement Technology for Long-Term Success 

In today’s competitive and resource-constrained Senior Living industry, technology is no longer a “nice-to-have”—it’s a necessity. Senior Living procurement processes that rely on outdated, manual workflows are not only inefficient but also prone to errors and missed opportunities. Technology-driven solutions revolutionize how procurement teams operate, offering unparalleled transparency, efficiency, and control. 

Why Technology Matters 

Procurement in Senior Living is more complex than ever. Rising costs, staff shortages, and increasing regulatory requirements create an urgent need for streamlined and strategic operations. Technology empowers procurement teams to overcome these challenges by providing tools that enhance visibility, reduce manual tasks, and drive data-driven decision-making. Organizations that fail to adopt modern procurement technology risk falling behind their peers in cost control, vendor management, and compliance. 

Key Features of Technology-Driven Senior Living Procurement Platforms 

1. Real-Time Reporting and Dashboards 

Advanced platforms provide real-time access to procurement data and insights into spending patterns, contract compliance and vendor performance. 

Benefits for Senior Living Procurement: 

  • Instant visibility into spending trends across all locations. 
  • Enhanced ability to monitor compliance with contracts and vendor agreements. 
  • Data visualization tools that simplify complex procurement metrics. 

2. AI-Powered Recommendations 

Artificial intelligence (AI) analyzes historical purchasing patterns, vendor performance and market trends to recommend personalized cost-saving opportunities

Benefits for Senior Living Procurement: 

  • Smarter, faster purchasing decisions based on real-time data. 
  • Identification of high-performing vendors and cost-effective alternatives. 
  • Improved inventory management with predictive analytics to prevent overordering or stockouts. 

3. Predictive Analytics for Strategic Planning 

Predictive analytics leverage historical and real-time data to forecast future needs. This proactive approach helps procurement teams prepare for supply chain disruptions, avoid stockouts and optimize order timing.

Benefits for Senior Living Procurement: 

  • Anticipate demand fluctuations to minimize wasted spend. 
  • Strengthen supply chain resilience by identifying risks before they impact operations. 
  • Enhance budgeting and planning accuracy with data-backed forecasts. 

4. Automated Approval Workflows 

Platforms streamline manual processes by automating purchase requests, approval thresholds and notifications. This eliminates bottlenecks, reduces human error and speeds up procurement timelines. 

Benefits for Senior Living Procurement: 

  • Faster approvals reduce delays in essential purchases. 
  • Error reduction through standardized and customizable workflows. 
  • Frees up staff to focus on higher-value and more strategic tasks. 

5. Spend Visibility and Compliance Monitoring 

Technology enables centralized tracking of all procurement activities, ensuring compliance with preferred vendor agreements, negotiated pricing, and corporate policies. Rogue spending and off-contract purchases can be quickly identified and addressed. 

Benefits for Senior Living Procurement: 

  • Improved compliance with negotiated contracts for maximum savings. 
  • Reduced rogue spending and enforcement of preferred supplier agreements. 
  • Streamlined audit preparation with complete records of procurement activities. 

6. Integration with Multiple Systems 

Many modern procurement platforms integrate seamlessly with ERP, financial and operational systems. This ensures data consistency, reduces duplications and creates a unified performance view . 

Benefits for Senior Living Procurement: 

  • Greater alignment between procurement, finance, and operations teams. 
  • Simplified reporting for leadership and regulatory compliance. 
  • Enhanced decision-making with holistic data insights. 

The Tangible Impact of Technology 

Organizations that adopt technology solutions for procurement see measurable benefits, including: 

  • Cost Savings: AI-powered tools and bulk purchasing strategies consistently deliver cost reductions across high-spend categories. 
  • Efficiency Gains: Automation and streamlined workflows reduce administrative burdens, freeing up staff to focus on strategic initiatives. 
  • Improved Vendor Relationships: Regular performance tracking and data-driven insights foster stronger, collaborative partnerships with suppliers. 
  • Risk Mitigation: Predictive analytics and real-time visibility help organizations identify and address supply chain risks before they escalate. 

Senior Living providers who embrace procurement technology position themselves to navigate industry challenges effectively. Solutions like Direct Supply® DSSI™ don’t just solve today’s problems—they create a framework for long-term success. As the Senior Living industry continues to evolve, technology will be the key to unlocking operational efficiency, cost control, and improved quality of care. 

Why Choose Direct Supply® DSSI™ for Senior Living Procurement

For over three decades, Direct Supply® DSSI™ has revolutionized Senior Living procurement. By combining innovative technology and industry expertise, DSSI delivers results, managing $7 billion in annual volume across 19,000 communities. Their tools and services help Senior Living organizations achieve 92% contract compliance while driving significant cost savings . 

In 2025, DSSI is launching a new AI-powered menuing platform designed to streamline foodservice procurement for Senior Living professionals. This tool complements the DSSI platform, offering comprehensive solutions for operational efficiency. 

Let’s talk about your procurement!

Schedule your 30-minute consultation to learn how DSSI can help your organization achieve your procurement goals.

References

Chartered Institute of Procurement & Supply (CIPS). (n.d.). The impact of rogue spending on organizational efficiency. Retrieved from https://www.cips.org 

Deloitte. (2024). Annual Global Chief Procurement Officer (CPO) Survey. Deloitte Insights. Retrieved from https://www.deloitte.com 

National Investment Center for Seniors Housing & Care. (2023). The state of staffing shortages in Senior Living facilities. Retrieved from https://www.nic.org 

Health System Tracker. (2024). How does medical inflation compare to inflation in the rest of the economy?. Peterson-KFF Health System Tracker. Retrieved from https://www.healthsystemtracker.org 

Senior Housing News. (2023). Survey reveals assisted living plans for technology investments. Retrieved from https://www.seniorhousingnews.com 

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AI in Procurement: A Guide to Your Strategic Advantage https://www.directsupply.com/blog/ai-in-procurement-a-guide-to-your-strategic-advantage/ Tue, 09 Jul 2024 20:26:17 +0000 https://www.directsupply.com/?p=33400 Artificial intelligence (AI) transforms healthcare procurement by automating routine tasks, offering predictive analytics and enhancing decision-making for cost savings and efficiency. Direct Supply® DSSI™ exemplifies AI's impact, helping healthcare institutions improve procurement processes and achieve significant operational improvements. Start optimizing your procurement strategy today with DSSI’s AI-driven solutions for long-term success.

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Artificial intelligence (AI) has emerged as a game-changer in the world of procurement services. By leveraging the capabilities of AI, procurement service pros can now anticipate supply needs in real-time. Additionally, pros can analyze market trends and make data-driven decisions that optimize cost. This digital transformation points to a shift towards more strategic procurement practices, focusing on long-term value and cost savings.

How AI Transforms Procurement Operations

One of the most interesting ways AI changes the procurement game is that it automates routine tasks. This in turn delivers actionable insights from a large amount of datasets. It also enhances decision-making capabilities. This transformation enables professionals to focus on strategic activities, driving even greater value.

AI’s real-time and predictive analytics are crucial in identifying cost-saving opportunities in procurement. By analyzing spending patterns and supplier behaviors, AI can suggest changes to purchase timing or quantities. Correspondingly, this capitalizes on pricing fluctuations and discounts. Additionally, AI can identify alternate suppliers or substitute materials that meet quality standards – but at a lower cost. This approach to cost management can lead to substantial savings.

By using AI to monitor supplier performance and compliance continuously, procurement teams maintain more productivity. AI-driven platforms alert teams about contract renewals or compliance issues, which ensures that negotiations and interactions are timely and based on the latest data. This not only helps in maintaining a healthy supply chain but also in leveraging relationships for better pricing and terms.

Overcoming Labor Challenges through AI

Direct Supply® DSSI shows how AI can move labor from mundane tasks to more critical functions. This change enhances efficiencies, reduces the potential for human error and allows for a more strategic approach to procurement. Above all, this is important for improved supplier negotiations and inventory management.

By leveraging AI for data analysis and predictive insights, DSSI enables procurement teams to optimize supply chains and respond swiftly to market changes. This integration of AI not only streamlines procurement operations but also plays a critical role in enhancing overall effectiveness of healthcare organizations.

Enhancing Visibility and Formulary Management

AI significantly improves visibility and management within procurement processes; additionally, DSSI solutions offer an excellent example of how AI-driven tools can provide real-time data and insights, enabling better decision-making. 

Tools like DSSI help healthcare procurement teams balance cost and quality. The improved visibility predicts market trends, leading to a more proactive supply chain management approach.

Process Automation and Efficiencies

DSSI demonstrates the real benefits of AI-driven process automation, showing how organizations across industries can achieve greater efficiency and cost savings.

By simplifying processes and reducing manual tasks, our customers are able to lower operational costs and shorten procurement cycle times. This saves hours of busy work and millions of dollars annually. Additionally, these efficiencies result in faster service delivery and a better ability to meet the changing needs of customers. 

AI in Procurement in Action

Key Considerations for AI in Procurement

When looking into AI procurement solutions, consider platforms like DSSI that offer AI-driven tools. Ensure that any solution you choose can easily integrate with your existing systems and can scale to support future growth. Compliance with regulations is also essential. This will ensure that the chosen AI solution meets your current procurement needs and remains a valuable asset as industry demands change.

Planning Your AI in Procurement Journey

Planning our your journey through discovering how AI can help streamline your procurement processes can be daunting – here’s what we’d suggest:

  1. Conduct an internal needs assessment: Engage in a comprehensive needs assessment to identify your organization’s specific procurement challenges and opportunities for improvement. This step helps to clarify how the DSSI AI-driven solutions can be tailored to address your unique requirements, ensuring a more effective transition.
  2. Contact us: Reach out to our team to get a personalized consultation on the calendar with our spend management experts.
  3. Participate in a demo: Schedule a live demonstration with DSSI to see firsthand how their AI-powered procurement platform operates. This experience allows you to understand the functionality and benefits of the system, including process automation, data analytics and improved decision-making capabilities.
  4. Develop an implementation plan: Work closely with DSSI to develop a detailed implementation plan. This plan should include timelines, key milestones, training for your team, and any necessary integration with existing systems. A structured approach ensures a smooth transition to AI-driven procurement, minimizing disruptions to your operations.

Implementing AI and Continuous Improvement

Implementing AI in procurement is just the first step. Ongoing optimization is crucial for maximizing benefits. DSSI helps organizations continuously improve, keeping them at the forefront of procurement technology.

AI-driven analytics minimize manual work and risk, allowing for more strategic decisions and proactive problem-solving. By using the Direct Supply DSSI AI solutions, organizations can maintain a competitive edge and ensure a smoother, more efficient procurement process.

Kickstart AI in Your Procurement Process with Direct Supply DSSI

Embracing AI in procurement offers a strategic advantage, enabling organizations to optimize their processes, reduce costs and improve overall efficiency. DSSI stands ready to guide you through this transformation, offering state-of-the-art, AI-driven procurement solutions tailored to the unique challenges of your industry.

Discover how Direct Supply DSSI can revolutionize your procurement processes with AI. Schedule a consultation today and embark on a journey to operational excellence and strategic advantage.

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4 Strategies to Enhance your Healthcare Procurement Process https://www.directsupply.com/blog/enhancing-the-healthcare-procurement-process-four-strategies/ Mon, 24 Jun 2024 18:18:44 +0000 https://www.directsupply.com/?p=28635 The post 4 Strategies to Enhance your Healthcare Procurement Process appeared first on Direct Supply.

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The procurement process for any healthcare organization can be challenging. Procurement experts have to manage a daily balance between costing savings, centralization, quality control, and patient healthcare.

At Direct Supply® DSSI™, we provide tailored spend management solutions to improve efficiency, ensure contract compliance, and save money. Our team utilizes advanced technology and a centralized approach to analyze the procurement process in detail. Our solutions result in a highly streamlined and efficient experience.

With Our Powers Combined: Navigating Procurement Challenges

Our team of healthcare procurement experts unlock numerous benefits for organizations. We work alongside your in-house procurement department to maximize cost savings while maintaining high-level patient and resident care. 

Throughout our 25+ years of experience, we have identified some best procurement practices. Here are our Top Four Ways to Enhance Your Organization’s Healthcare Procurement Process:

  1. Complete Order Guide management: Ensure your entire organization maximizes contract compliance and streamlines procurement operations. This is key to maintaining a smooth structure that helps procurement teams stay organized and save money.
  2. In-depth analysis and outlier identification: Conduct thorough spend analysis of your purchasing patterns. Identifying outliers that may be affecting your communities’ PPD can help drive cost savings and inform your procurement strategy.
  3. Constant monitoring of contracted pricing: Monitor and verify contracted pricing to ensure accuracy and up-to-date data. Your team will be saving the most time and money in purchasing, menuing, etc.
  4. Roadmap for operational efficiency: Create a roadmap to guide your organization. You will be operating more effectively and efficiently, and it helps you stay on top of organizational shifts.

How to Enhance the Procurement Process Using DSSI

Spoiler alert – the spend management consulting solution of Direct Supply® DSSI Procurement Services provides help in all of the above areas!

To enhance your healthcare procurement process using DSSI, focus on two crucial factors: 

  1. Supplier Contract Management and Compliance
  2. Centralization of Procurement Processes

It is vital for all organizations to ensure compliance with supplier contracts and ordering practices across all facilities. By centralizing procurement operations and leveraging DSSI expertise, you can achieve significant improvements in efficiency, cost-effectiveness and other key performance indicators.

Cost Savings and Efficiency Improvements in the Procurement Process

At Direct Supply DSSI, we support healthcare organizations in achieving strategic purchasing, cutting costs and efficiency improvements in their procurement process. Our in-depth spend analysis reveals categorical outliers, highlighting items, locations and habits that impact your spend. Based on these insights, we provide detailed, actionable procurement recommendations that your organization can implement to drive cost savings. 

By implementing these recommendations, your organization can streamline your purchasing process and eliminate unnecessary expenses. This not only leads to cost savings but also improves overall efficiency. Additionally, periodic product category optimizations ensure you are buying the right products at the right time and price.

With the DSSI expertise in strategic sourcing, your organization can identify categorical outliers that may be driving up costs. These outliers could be specific items that are being over-purchased. Other issue points include practices and locations that are purchasing goods or services from non-optimized suppliers.

Our consulting partners will provide expert advice on how to manage complex supply chain management issues. Our spend management solution helps organizations navigate complex supply chain management issues. The DSSI platform helps reduce waste with our Shelves and List functionality and speeds up approval of purchase requests. Our consulting team provides valuable insight into product formularies and how to best take advantage of contracts,

By addressing these issues, your organization can make better informed decisions and adjust your ordering practices accordingly. Our procurement solutions offer the opportunity for reduced costs for products and services. Alongside cost savings, our procurement support will allow you to focus on your own expertise: improving your business operations.

Strategies and Best Practices for Driving Contract Compliance with DSSI

Compliance is a critical aspect of successful procurement operations with Direct Supply DSSI. It is essential to ensure compliance with contract suppliers. Here are a few ways to support your compliance goals:

  1. Collaborate with your DSSI procurement professionals to identify and build product formulas. With your strategic supplier relationships in mind, design a thoughtful plan for your business. 
  2. Ensure the consistent usage of our DSSI Capture tool throughout your organization. This tool collects “Off System” spend information to increase full spend visibility.
  3. Establish effective communication between your organization and the DSSI team to maximize the benefits of our collaboration.

The Role of Technology in Healthcare Procurement

Technology plays a pivotal role in enhancing the healthcare procurement process, especially when utilizing DSSI. Our proprietary technology tools are powered by artificial intelligence and machine learning. They enable us to analyze vast amounts of healthcare procurement data faster than humanly possible. 

This capability allows us to identify spending trends, outliers and new opportunities. These may have previously gone unnoticed and we can bring them to your team to review.

 By leveraging our AI driven procurement technology, we can provide you with unparalleled insights and strategies. In the short term, many time consuming or repetitive tasks can be removed entirely from your procurement activity.

Measuring Success and Impact of Procurement Processes

Effective measurement of the success and impact of procurement process enhancements is vital. The spend management program of DSSI provides measurable success metrics in the following ways:

  1. Quarterly Business Reviews, which highlight the exact savings and cost avoidance achieved through our analysis. These reviews offer tangible evidence of the positive outcomes resulting from the use of the consulting services of DSSI.
  2. Access to real-time budget tracking in the renowned DSSI platform. This allows organizations to see how individual locations are performing in their purchasing cost goals on a frequent basis.
  3. Reporting tools that teams can use to create their own visuals. Teams can dig deeper into their procurement data at an organizational or location level.

Collaboration and Relationship Management with Suppliers

We place a strong emphasis on collaboration and relationship management with suppliers in the healthcare procurement ecosystem. We work closely with suppliers across all facets of your procurement process. 

The DSSI consulting team takes the extra step and actively monitors your pricing. We can step in when the price of specific products doesn’t match the contracted rate in the platform. This client-facing focus ensures that we consistently offer the best purchasing experience. Our approach saves time for the supplier and provider.

Direct Supply DSSI: Leveraging Procurement Cost Savings Across Organizations

Healthcare organizations can greatly enhance their procurement process by leveraging the expertise and resources offered by DSSI. By focusing on compliance, centralization, and utilizing cutting-edge technology, organizations can achieve significant cost savings, improved efficiency, and tailored strategies for success.

Take the first step towards streamlined procurement and improved financial outcomes. Learn more about what sets DSSI apart, and request a personalized strategy for your healthcare organization today. Your procurement process and spend management transformation starts here!

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Healthcare Supply Chain Strategies – Navigating Shifts in Behaviors and Inflation Impacts https://www.directsupply.com/blog/healthcare-supply-chain-strategies-for-inflation-and-shifting-behaviors/ Sat, 22 Jun 2024 16:31:24 +0000 https://www.directsupply.com/?p=29036 The post Healthcare Supply Chain Strategies – Navigating Shifts in Behaviors and Inflation Impacts appeared first on Direct Supply.

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Supply chain strategies are more important now than ever. With changing consumer preferences and the ever-present challenge of inflation, businesses are compelled to adapt and innovate within their supply chains. To delve into this subject, we sat down with Meagan Pollak-Harrison, a Senior Technology Product Manager with Direct Supply® DSSI™, to gain insights into the dynamic landscape of healthcare supply chain strategies, particularly in foodservice.

Meeting Evolving Consumer Expectations through Strategic Supply Chain Strategies

Healthcare supply chains are adapting to the growing demand for sustainable, locally sourced food. They are playing a key role in meeting this trend. Meagan Pollak-Harrison emphasizes the importance of selecting strategic vendor partners.

The decisions businesses must make are crucial, whether they are large suppliers or regional vendors. Intelligent supply chain management (SCM) by third party experts is the best solution to evolving challenges.

Many see healthcare food procurement as a tough challenge. Pollak-Harrison suggests contracting local vendors for bakery, dairy, meat, or seafood items. These vendors help source local products. Through negotiation, companies can create contracts directly or with Group Purchasing Organizations (GPOs).

Broadline distribution partners play a key role in sustainable practices. These centers offer a mix of local and conventional products. This helps businesses make informed choices and adopt sustainable practices while keeping familiar routines.

Focusing on eco-friendly disposables helps organizations slowly integrate sustainable practices. This focus builds understanding of various medical products, supplies, and their costs. Healthcare facilities can gain long-term benefits from sustainable inventory management. 

Leveraging Technology and Data Analytics to Navigate Inflation Impacts

Pressures related to inflation have characterized health care in the modern day. Increasing cost of goods and services has prompted businesses to pursue cutting costs by other means. As such, technological integration becomes a vital tool for healthcare supply chain management.

Pollak-Harrison strongly advocates for the integration of technology and data analytics to optimize procurement and supply chain management. Without these tools, healthcare systems are missing out on cost-saving opportunities. In the face of the healthcare supply chain’s rapidly changing landscape, such opportunities are crucial.

Fortunately, innovations in healthcare technology are arriving rapidly to meet the changing needs of customers. Direct Supply DSSI is showing its progress and commitment to this wave of new technology.

The DSSI Order Guide Management technology has evolved into the patented OGM® 3 tool. This technology further advances the management of order guides, centralizing the process and enabling the identification of cost-saving opportunities. Businesses with a focus on cost can improve efficiency and increase cash flow.

With automated purchasing, processes are sped up and less labor is required to accomplish repetitive tasks. This not only helps to reduce costs but also improves efficiency and ultimately enhances patient care. The advancements in healthcare technology mean that there are opportunities to rethink the way supply chains operate.

Advancements in technology provide benefits beyond cost-saving opportunities. Advanced medical devices of all sizes, shapes and uses can be tracked and maintained by cloud-based networks. This “Internet of Things” should be used by providers to understand and connect their operations. The more businesses know about their products, the easier it will be for them to refine the processes that source and transport them.

Artificial intelligence (AI) further enhances these capabilities, automating the discovery of potential cost savings. This technology-driven approach has empowered providers to outperform inflation in healthcare.

A real-world success story has been the use of OGM.ai™ technology. Direct Supply DSSI providers achieved 6% lower food PPD. Inflation was reduced from the 2022 Food Away from Home index of 8.3%. Healthcare cost is down thanks to Direct Supply DSSI technological advancement.

The DSSI implementation of automated features is one example of how technology is driving positive change in the healthcare industry. As healthcare systems continue to evolve, it is essential for organizations to embrace these technological innovations. Healthcare supply chain strategies must include data-driven decision making. It is crucial to staying competitive and providing the best possible care for their patients.

Learn more about how to improve the healthcare procurement process with data driven analysis.

Mitigating Challenges: Overcoming Labor Shortages and Supply Chain Disruptions 

Challenges like labor shortages and supply chain disruptions have become recurring themes for health systems in recent years. Pollak-Harrison identifies the issue of product substitutions as a notable concern. However, solutions like the DSSI OGM 3 technology provide an effective means of navigating these challenges.

Centralized order guides focus on similar products and connect with alternate product selection features. Customers see suitable backup options through real-time inventory checks. This helps avoid problems when a product or service is not available.

This real-time approach enhances visibility and control over delivered products. Additionally, it facilitates on-the-spot decision-making based on price, quality, nutritional value, and more.

 Building Resilience Through Collaboration and Industry Expertise

The value of collaboration and partnership is evident when addressing unforeseen events like the COVID-19 Pandemic. According to Pollak-Harrison, cultivating robust partnerships within the healthcare supply chain is essential for establishing emergency preparedness plans.

Corporate partnerships between healthcare providers and procurement/supply chain support companies like Direct Supply can greatly enhance flexibility in changing economic landscapes. These partnerships enable healthcare providers to leverage the expertise and resources of supply chain specialists.

Equipped providers can adapt swiftly to economic shifts. Through such collaborations, healthcare providers can access a wider range of products and services. This access is crucial in times of fluctuating supply and demand.

Additionally, the expertise of procurement specialists aids in cost management. Direct Supply DSSI can help enforce advantageous terms with vendors and identify cost-saving opportunities. This financial agility allows healthcare providers to navigate economic uncertainties without compromising service quality.

Collaboration also fosters innovation. By working together, healthcare providers and procurement companies can develop new strategies and solutions tailored to specific needs. This joint effort promotes resilience and agility, enabling healthcare facilities to adapt quickly to new economic conditions.

Corporate partnerships with companies like Direct Supply DSSI equip healthcare providers with the tools, resources and expertise needed. Our partnered organizations remain flexible and responsive in a changing economy. These collaborations enhance operational efficiency, cost-effectiveness, and overall quality of care. Partnerships ensure that healthcare providers can continue to meet patient needs, regardless of economic fluctuations.

Strong relationships ensure swift communication and problem-solving when faced with unforeseen challenges. During the pandemic, partnerships allowed businesses like Direct Supply DSSI and Sysco® to optimize order acknowledgement processes. These businesses adapt rapidly to changing dynamics and ensure clear communication with the end users.

Future-Proofing Supply Chain Strategies for the Healthcare Industry

In the post-pandemic world, effective supply chains will manage changes to the flow of goods. In implementing flexible and responsive global supply chains, companies can avoid time consuming disruptions.

Strategies can change quickly when it comes to surprising events like natural disasters. The competitive advantage will go to supply chain professionals who have formed strong relationships with their suppliers. A flexible supply chain network is one with frequent communication, clear production processes and strong quality control.

As we look ahead, emerging trends in supply chain strategies for the healthcare industry come into focus. Pollak-Harrison suggests that staying ahead of the curve involves embracing evolving technologies and approaches.

The smartest, most successful companies will be the ones who make informed decisions. Further integration of AI and data analytics is essential. By fostering an environment of innovation and flexibility, healthcare providers can navigate emerging challenges and provide the best possible experiences.

The Bottom Line

There are many different factors to consider when attempting to make your business more receptive to changing expectations. If you have operations in the United States you might feel that a rebounding economy is a positive sign. However, your international supply chain may still be affected by outside pressures.

Procurement services that you organize internally could be affected by a merger, or labor dispute. This is why forming partnerships with support organizations like DSSI can be a massive benefit to your organizations.

Strategic vendor partnerships, whether with large suppliers or regional vendors, are essential. Local vendors can help source bakery, dairy, meat, or seafood items, making healthcare food procurement more manageable.

Focusing on eco-friendly disposables helps organizations gradually integrate sustainable practices, building an understanding of medical products, supplies, and their costs. This blend allows businesses to make informed choices while adopting sustainable practices. This approach can lead to long-term benefits for healthcare facilities through better inventory management.

Technology and data analytics are vital tools for navigating the impacts of inflation on healthcare. Automated purchasing speeds up processes, reduces labor, and cuts costs.

Artificial intelligence (AI) further enhances these capabilities by automating cost-saving discoveries. As noted, Direct Supply DSSI providers achieved significant cost reductions using OGM.ai technology.

Labor shortages and supply chain disruptions are recurring challenges in healthcare. Technologies like DSSI OGM 3 help manage these issues by providing real-time inventory checks and suitable backup options. This enhances visibility and control over delivered products, allowing on-the-spot decision-making based on various factors.

Collaboration and partnership are key to building resilience in the healthcare supply chain. Partnerships with companies like Direct Supply enhance flexibility and access to a wider range of products and services. These collaborations help manage costs and foster innovation, enabling healthcare providers to adapt to changing economic conditions. Strong relationships ensure swift communication and problem-solving, especially during unforeseen challenges like the COVID-19 pandemic.

Future supply chain strategies in healthcare must be flexible and responsive to avoid disruptions. Frequent communication, clear production processes, and strong quality control are essential. Embracing evolving technologies and approaches, such as AI and data analytics, will help healthcare providers navigate emerging challenges. When providers can focus on their own expertise, they provide the best possible care.

Interested in learning more? Read about the benefits to supply chain automation in healthcare.

Let’s Talk Supply Chain!

Schedule your 30-minute consultation to learn how DSSI can help you implement your healthcare supply chain strategies.

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Artificial Intelligence and Implementing AI in Healthcare Procurement https://www.directsupply.com/blog/implementing-ai-in-healthcare-procurement/ Thu, 30 May 2024 18:33:26 +0000 https://www.directsupply.com/?p=6851 Increase healthcare procurement efficiency and savings with AI capabilities from Direct Supply® DSSI™. Our expert Andrew Novotny shares his insights.

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Artificial intelligence (AI) leverages computers and machines to mimic the problem-solving and decision making capabilities of the human mind. In the healthcare procurement process, artificial intelligence can help combat some of the largest challenges faced by health system supply chains.

Procurement activities in the healthcare industry can be optimized using the data analysis that AI provides. Business processes are made more efficient by making data-driven decisions towards refining the purchasing process.

How can AI help in Healthcare Procurement?

AI-driven procurement can streamline many different processes. AI can also help in predicting demand for medical supplies and equipment. The advanced knowledge of incoming trends in demand allows healthcare organizations to better plan and manage their inventory. This can prevent shortages and reduce the risk of stockouts, ensuring that patients receive the care they need when they need it.

Additionally, AI can analyze the supplier performance data to identify trends and patterns. Vendor businesses can be inconsistent in decision making, delivery speed and availability. AI is helping healthcare organizations make more informed decisions when selecting vendors. 

AI can assist in monitoring and tracking the quality of products and services provided by suppliers. Data driven decisions ensure that healthcare organizations are receiving the best possible value for their money. AI can automate routine tasks and provide real-time insights. Through this exclusive level of information gathering, AI can help healthcare procurement teams work more efficiently and effectively.

Integrating AI into procurement allows healthcare purchasing teams to drive greater cost savings, improve efficiency, and drive strategic sourcing. With less on their plate, senior living and healthcare providers can focus on providing the best resident and patient care.

How does DSSI use Artificial Intelligence Technology?

Direct Supply® DSSI™ changed the game from procurement automation to optimization. The platform strives to help healthcare procurement experts utilize technology in a way that humans can’t. We are taking this a step further with AI programming and development. DSSI uses artificial intelligence in procurement and supply chain management to help healthcare organizations by:

1: Boosting efficiency with healthcare procurement software

One way in which the DSSI platform leverages AI to boost efficiency is through its Stock-Outs functionality. The system identifies when a product is not available and suggests a similar replacement in real-time. This saves the user time during their buying process. It also avoids a situation where a customer needs an immediate solution, but doesn’t have an existing “Plan B” product. Overall, this feature prevented over 200,000 stockout situations in 2023.

Andrew Novotny

Vice President,
Product Development and Engineering

“Humans can’t efficiently process all the data needed to choose the correct products across multiple suppliers and distribution centers. Product availability also changes often, making management nearly impossible,” says Andrew Novotny, Vice President of Product Development and Engineering for Direct Supply DSSI. 

“It’s an arduous problem for a human to solve. The only way we can solve this problem is to look at new healthcare technology trends within artificial intelligence”.

When it comes to healthcare procurement, there’s constant change with product availability. The entire industry is grappling with inflation and supply chain disruptions. Direct Supply DSSI uses data driven procurement technology to ensure supply consistency. The DSSI platform’s real-time, AI-driven order guide management (OGM) tool groups items accordingly. The viewer is shown the best available price, which is based on the closest food supplier.

OGM.ai™ directly integrates with suppliers’ stock inventory to replace products that are not available with the best available option. No longer do healthcare organizations need to worry about a crucial item being OoS without an obvious replacement. You can truly swap-and-save with Direct Supply DSSI healthcare food procurement!

2: Driving cost savings with machine learning in procurement

The DSSI AI engine examines customers’ ordering behaviors to identify recommended products for healthcare based on their individualized ordering algorithm. Traits from purchased products are analyzed by the AI to determine what features customers value most. The system learns user tendencies to make itself smarter, which Novotny believes is in the spirit of AI.

“We’re creating technology to allow purchasers to order what they need quickly and move on with their day,” Novotny says. A more intelligent AI model, trained on more customer data, will provide the best suggestions to customers.

A strong example of DSSI AI driving optimized purchasing can be found with our tool that redirects purchasers to a contract-compliant product. In 2023, this feature automatically redirected over 40,000 purchases that would’ve otherwise broken contract compliance. This feature helped our customers to maintain compliance with order guides, supplier contracts and relationships.

The DSSI AI tools constantly learn from users’ purchasing behaviors. The system understands the best options for senior living and healthcare organizations. We deliver custom procurement savings for each organization.

There are many benefits to implementing machine learning in procurement optimization. The cost saving opportunities provided by this AI-powered software are a source of significant impact. Businesses can use these opportunities for continuous improvement to upgrade and improve any automated procurement system. 

3: Using AI in spend analytics and procurement cost savings

From a DSSI perspective, Novotny says the two top priorities are enhancing efficiency and helping customers pinpoint savings opportunities. Direct Supply DSSI is using AI and algorithms to aid in rebate processing, a complex relationship between manufacturers, purchasing organizations and distributors. AI can look at all the variable factors of product purchasing and determine a lower price for the organization.

Optimized rebate processing can aid in greater procurement contract compliance. Volumes and contract lengths are another factor. It may be better for healthcare customers to swap from Product A to Product B. Product B might actually be a lower total cost. Even though the initial price might be higher, the rebates based on volume end up making it lower. DSSI’s OGM.ai technology helps to identify rebate processing optimization opportunities and other important contract implications, resulting in $18 million in annualized savings for our customers in 2023.

It’s hard to understand procurement cost savings if you can’t visualize them. The data visualization tools allow senior living and healthcare organizations to actively see their procurement patterns and sourcing processes. Their spend analytics can help connect cost, spend and purchasing for optimal procurement within the healthcare sector.

“Our tagline is always ‘Taking Cost out of Healthcare,’” Novotny says. “How can we find unique, novel ways to remove costs for our end users? AI is just one of our tools to do that.”

The Future of the Healthcare Procurement Process

Novotny believes there will be many AI-related additions to help customers make more streamlined purchasing decisions. Procurement teams and AI researchers are constantly developing new procurement software.  As AI becomes more advanced, it will be able to provide even more valuable insights and recommendations to help organizations make informed decisions. It could even evolve to replace labor in certain roles. 

Integrating AI into your healthcare procurement process can enhance your supplier relationships, operations, decision making and data acquisition. In turn, this will boost your bottom line and make your work easier. The artificial intelligence technology of Direct Supply DSSI can solve your largest healthcare procurement challenges.

AI in Healthcare Procurement FAQ:

How can AI help in healthcare procurement?

Integrating AI into procurement allows healthcare purchasing teams to drive greater cost savings, lower operational costs and drive strategic sourcing. 

How is machine learning used in procurement?

AI engines can examine customers’ ordering behaviors with machine learning technology to identify recommended products for healthcare based on their individualized ordering algorithm. 

What is the future of AI in healthcare procurement?

Procurement teams and AI researchers are constantly developing procurement software, in return, the future of AI in healthcare procurement will continue to evolve.

Contact us today to learn more or for a free demo!

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Redefining Procurement as a Service with Partnership and Technology https://www.directsupply.com/blog/redefining-procurement-as-a-service-with-partnership-and-technology/ Wed, 15 May 2024 13:31:41 +0000 https://www.directsupply.com/?p=29561 The post Redefining Procurement as a Service with Partnership and Technology appeared first on Direct Supply.

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Organizations began offering Procurement as a Service in 3,000 BCE in Egypt. Nearly 5,000 years later, Direct Supply® DSSI provides healthcare procurement expertise to our customers, saving money, driving efficiencies, and aiding growth.

What is Procurement as a Service?

Procurement as a Service (PaaS) is a strategic approach to managing a company’s procurement needs. This strategy involves expanding various aspects of the process to a specialized service provider like Direct Supply® DSSI™. This concept encompasses a range of related activities, such as supplier management, order processing, data analytics, and cost optimization.

Healthcare providers can benefit a lot from procurement as a service. By partnering with experts like Direct Supply DSSI, they can simplify their purchasing processes. Additionally, they get expert help with sourcing and managing supplies.

The primary goal of PaaS is to relieve the administrative burden associated with procurement. Organizations using PaaS can focus on their core competencies and strategic initiatives. It offers companies the flexibility to scale their capabilities up or down as needed.

Healthcare providers using PaaS focus more on resident and patient care and less on the hassles of procurement. Providers can save money through better-negotiated prices and smarter purchasing strategies. PaaS also offers flexibility, allowing facilities to quickly adjust to changing needs.

With PaaS, there is no longer a need for substantial investments in infrastructure and personnel to support procurement. Healthcare providers can improve cost control, resource management, and the overall quality of care they deliver.

Partnering with Direct Supply DSSI

Direct Supply DSSI is a proven leader in the PaaS industry. We provide strategic sourcing by combining our excellent supplier relationships with intelligent supply chain management. Good procurement starts with strong relationships up and down the supply chain.

We have a proven track record in this area, helping providers and non-healthcare customers to achieve efficiency, savings and growth. You can read more about how we’re leading the way here.

With Direct Supply DSSI, we understand that our customers may have their own internal teams. DSSI isn’t a traditional third-party service. We recognize that many of our valued customers already maintain their own in-house teams. We partner with your team to provide a redefined “Procurement as a Service” solution.

Collaborative Approaches

In traditional models, a third party of procurement professionals takes over and operates in isolation. DSSI embraces a collaborative approach. We work hand in hand with our clients, becoming an integral part of your procurement ecosystem. Our experts seamlessly integrate with your procurement team to ensure a smooth and efficient sourcing and procurement process.

By streamlining the procurement process, we ensure that healthcare facilities have timely access to the highest quality supplies. Our expertise allows healthcare providers to focus on delivering exceptional resident and patient care rather than worrying about supply chain logistics. Through tailored solutions, we help optimize inventory levels, reduce costs, and enhance operational efficiency. Our collaborative customer partnerships also drive innovation by introducing advanced products and technologies that improve patient outcomes.

Customized Healthcare Procurement Solutions

Every organization is unique, and so are its procurement needs. DSSI understands this and tailors our services to align with your specific requirements. Our focus is not on imposing a one-size-fits-all solution.

We focus on co-creating a procurement strategy complementing your business objectives. Our products and services grant a unique competitive advantage.

Enhanced Visibility and Control

Partnering with DSSI doesn’t mean losing control over your procurement processes. On the contrary, our services provide you with enhanced visibility and control. Mitigating risks to your supply chain has never been so easy. 

Through our cutting-edge AI technology and spend analysis, you gain real-time insights into your practices. Our systems provide real-time insights into purchasing patterns and inventory levels, helping providers make informed decisions. This transparency allows for more efficient supply chain management, reducing waste and improving overall operations. 

With easy-to-use reporting and analytics tools, providers get a clear view of their procurement activities. This aids in better financial planning and resource allocation. Additionally, our platforms make record-keeping straightforward, ensuring accurate documentation for audits and compliance.

Continuous Improvement

At Direct Supply DSSI, we are committed to the long-term success of our partners. We don’t just set up shop and leave. Our team is in it for the long haul. We are constantly seeking opportunities for cost reduction and a more efficient procurement process.

DSSI seeks to work closely with our customers and suppliers to ensure compliance to the strategies we develop. We also understand that our work can always be made more efficient. Our proactive approach ensures that your procurement activities remain agile and competitive. 

Scalability and Flexibility

At Direct Supply DSSI, we understand the dynamic needs of healthcare providers and the importance of flexibility and scalability in procurement. DSSI will help you achieve a scalable procurement function. Business environments are dynamic and so are your needs. DSSI offers the flexibility to scale your procurement operations up or down as your business evolves.

We have 20+ years experience with healthcare procurement and over a decade with our PaaS solution specifically. That means that we know how to handle changes to your needs for goods or services. Our advanced procurement solutions allow for customized and scalable purchasing strategies. We enable healthcare facilities to adjust their inventory based on real-time needs. 

Our adaptive mindset helps mitigate risks associated with supply shortages and fluctuating patient volumes. Your purchasing process might change, and we’re there at every step to help you revise your strategy. We will adapt to your requirements seamlessly. By partnering with us, healthcare providers can adapt quickly to changing demands and ensure successful operations. 

The Bottom Line on Direct Supply DSSI as Procurement as a Service

Direct Supply DSSI is not just another provider. We are your strategic partner in the realm of PaaS. We combine the benefits of additional hands on deck with the advantages of a collaborative, client-centric partnership. 

As previously mentioned, we have more than 20 years of experience in healthcare procurement and more than 10 with PaaS. We work hand-in-hand with organizations like yours to handle your procurement needs. Working with us reduces risk to you and opens your company up to connecting with exciting potential suppliers.

When you choose DSSI, you choose a procurement optimization solution that evolves with your business, empowers your team and ensures long-term success. Request a consultation with our team today to learn more.

 

 

Let’s talk about your procurement!

Schedule your 30-minute consultation to learn how DSSI can help your organization achieve your procurement goals.

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How to Improve the Healthcare Procurement Process with Data-Driven Procurement Strategies https://www.directsupply.com/blog/data-driven-decision-making-in-the-healthcare-procurement-process/ Fri, 10 May 2024 14:49:02 +0000 https://www.directsupply.com/?p=12903 Finding actionable spend data can be a challenge in the hospital procurement process. As organizations look for ways to optimize their healthcare sourcing and logistics to save money, this data is crucial in making the best decisions.

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Data-driven decision making is a helpful key in unlocking ways to improve the healthcare industry procurement process. 

However, finding actionable spend data can be a challenge for a healthcare procurement team. Organizations are always looking for ways to optimize their healthcare sourcing and logistics to save money. Strong data analysis is crucial in making the best decisions.

Learn how data-driven procurement strategies can improve the healthcare procurement process.

Improving the Healthcare Procurement Process: Ask the Expert

Tom Swapp, Vice President of Market Development – Acute for Direct Supply® DSSI™, discusses his history with this healthcare procurement challenge, as well as the ways in which he sees the industry solving this problem in the future. 

DSSI: How did your career path lead you to DSSI and to healthcare procurement?

Tom Swapp: I spent an early portion of my career consulting on physician preference items in acute care, one of the largest areas of spend for most hospitals. One thing I noticed early on was that the data hospitals were working with was very confusing and it was never very clean. My team members and I spent untold hours trying to clean up the data in order to draw conclusions. We wanted to levy that to make better decisions going forward.

I realized that if there was a way to have cleaner data, it would result in huge time savings and increased cost effectiveness for the hospitals. Additionally, it could lead to better decision-making in healthcare procurement strategies. 

DSSI: But grappling with that data led to your next move?

Tom: After that focus on PPI, I translated what I had learned in consulting to the hospital side of things in Denver, focused on procurement and strategic sourcing. I led a team of 25+. I experienced first-hand the manual pain of processing requisitions, purchase orders and the resulting integration process with AP. 

There is such a lack of transparency and collaboration between suppliers and providers when it comes to the transaction side of the supply chain. In situations where market research isn’t as accessible or viable, transparency improves efficiency.

DSSI: Where did you go from there?

Tom: My next opportunity was on the GPO side. I went to work for a leader in the space. I oversaw a healthcare procurement consulting team focused on helping hospitals save money. That lack of easily accessible, clean data made it hard to see and implement the savings opportunities we knew were there.

Pain Point: A Lack of Clean Data

Throughout Tom’s career, the main procurement process pain point and healthcare supply chain challenge was clean data. Organizations in his career either withheld data science or underestimated the wide range of actionable insights it could provide. Strategic planning was more difficult without strong data management.. Direct Supply DSSI has the power to help create a streamlined procurement and purchase process with actionable data.

The Three Pillars of the Healthcare Supply Chain

In the healthcare procurement process, the healthcare supply chain can be split into three pillars. Of those three pillars, logistics and sourcing hinge heavily on procurement. Sound management of the goods or services and the vendor master completely dictates data integrity.

  1. Logistics (Distributors)
  2. Sourcing (GPOs)
  3. Procurement (ERPS)

The foundation that delivers real savings and real outcomes is procurement. You can’t have an effective sourcing strategy without really sound procurement principles. Likewise, you can’t have a good distribution strategy without great procurement. 

Additionally, procurement is often overlooked and the data to drive it is difficult to extract. The data is often pulled from an ERP that is not built to optimize for the supply chain.

Optimizing ERPs in Healthcare Procurement

Not all ERP systems are optimized for supply chain and strategically built for procurement sourcing. When trying to extract data from them, item and vendor masters can be messy. Nothing is built in collaboration with the supplier community to allow for greater visibility and coordination. Optimizing and strategically shaping ERPs in healthcare procurement strategies can bring a lot to the table for process improvement.

The Benefits of Optimization

By optimizing ERPs in the healthcare procurement process, organizations can streamline their supply chain operations and improve efficiency. This can lead to cost savings, better vendor management, and ultimately, improved patient care. 

By working closely with suppliers and integrating their systems with ERPs, healthcare organizations can enhance visibility and coordination throughout the procurement process. This collaboration can also lead to better negotiation strategies and improved relationships with suppliers. Overall, optimizing ERPs in healthcare procurement can have a significant impact on the overall success of an organization’s supply chain management.

Successful procurement strategies are the byproduct of an organization mastering their contract management. The contract should dictate the procurement terms and flow and overall, the entire healthcare procurement strategy. A supply chain ERP would be a contract visualization and compliance engine for Health System’s contracts both local and GPO. However, most ERPs don’t contain a rules engine that can be smart enough to drive procurement in an intelligent manner.

The Role of AI in Data-Driven Decision Making 

Artificial intelligence (AI) in healthcare procurement provides another advantage to data-driven healthcare procurement strategies. AI and machine learning can drive savings in the healthcare procurement process. By utilizing AI in healthcare procurement, organizations can streamline their processes and make more informed decisions based on data analysis. AI can help identify cost-saving opportunities, optimize supplier relationships, and improve overall efficiency in the procurement process. 

With automated alerts and recommendations, healthcare organizations can stay ahead of market trends and make proactive decisions to ensure they are getting the best value for their procurement needs.

As technology continues to advance, leveraging AI in healthcare procurement will become increasingly important for organizations looking to stay competitive in the ever-evolving healthcare industry. Discover why AI matters in healthcare in conjunction with your healthcare procurement strategy.

Improving and Optimizing Healthcare Procurement with DSSI

Clean and actionable data can lead to overall procurement process improvement and a streamlined healthcare procurement strategy. When healthcare organizations optimize their spend and can effectively utilize their ERPs, they can unlock true supply chain savings. Products or services move efficiently and effectively, cost reduction soars, and the procurement department can meet their business goals. 

Thanks to the Direct Supply DSSI patented OGM (order guide management) solution, and DSSI Analyze, for the first time ever, healthcare organizations can do just that. See for yourself how DSSI builds an optimized healthcare procurement process that revolutionizes the way organizations make procurement a strategic priority.

Try DSSI Analyze™ Today

Contact us for a free demo and initial savings analysis.

Tom Swapp

Tom Swapp is the Vice President of Market Development – Acute for Direct Supply® DSSI. He joined DSSI in 2019 after many years of building expertise in the world of hospital supply chain. Tom holds an undergraduate degree from Brigham Young University in Economics and an MBA from the University of Colorado at Denver.

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AI and Why It Matters in Healthcare https://www.directsupply.com/blog/ai-and-why-it-matters-in-healthcare/ Sun, 05 May 2024 17:02:38 +0000 https://www.directsupply.com/?p=24925 Learn how DSSI technology and expertise leverages AI technology to optimize your Procure-to-Pay system and turn procurement into strategy.

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Artificial intelligence – or AI – has come a long way. There was a time when the only reference we had was a movie made by Steven Spielberg. Autonomous vehicles would be a reference for others. Or, a vague idea of robots taking over the world. Today, AI technologies are more benign, with practical applications for healthcare professionals, resulting in cost savings and labor efficiencies.

What is Artificial Intelligence?

According to Investopedia, “Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions.” While that may draw our thoughts towards the aforementioned robots, it’s slightly more complex than that.

Over the past two years, artificial intelligence (AI) has made remarkable strides, revolutionizing various industries with its abilities and innovations. AI-powered tools now analyze vast amounts of data to provide more accurate diagnoses, recommendations and personalized plans. Machine learning algorithms can predict real-world events, track progress, and even suggest preventive measures, enhancing overall business outcomes. Natural Language Processing (NLP) chatbot models, popularized by OpenAI’s ChatGPT, have become a staple for quick and effective customer service.

The beauty of AI is that it is a concept put into play through the use of machines. Computer science developed AI to make it easier for humans to learn from data. However, it is designed only to mimic or simulate how humans think and what their actions may be. Ultimately, AI is not human, though, so there is always room for improvement with AI based decisions – that’s where machine learning comes in.

What is Machine Learning?

MIT Sloan explains that “Machine learning is behind chatbots and predictive text, language translation apps, the shows Netflix suggests to you, and how your social media feeds are presented.” 

The simplest way to think about machine learning is likely by thinking about an algorithm. The example of Netflix is a solid one. Think about how the streaming app begins suggesting movies and TV shows you may like to watch. This happens after it starts to “learn” through your viewing.

So many components are taken into play when it comes to this type of machine learning. First, how much time you spend watching a particular show or genre. Second, your ratings of a film. Third, your saved selections. All of it feeds into an AI that gets “smarter” every time you tell Netflix yes, you’re still watching. 

Machine learning (ML) models are similar to traditional AI algorithms in one regard: the “fuel” used to create them. The amount and size of data sets fed into the model by data scientists is key. When large amounts of data are passed into machine learning models, the predictive analytics become more accurate. This is why diverse data sets with a wide range of demographics are so important to ensuring accurate predictions.

Types of AI

AI has been around since American computer scientist John McCarthy first coined it in 1956. Since then, there has been a springboard of growth, particularly from 2005 to the present. We’ve seen the development of speech recognition, robotic process automation, super computer enhancements and more. Now, the variety of the types of AI solutions are plentiful:

  • Purely reactive: this type of artificial intelligence has no memory or data and can only specialize in one area. This is considered “weak AI” (think chess video games).
  • Limited memory: this AI system can collect previous data and continue adding it to its “memory”. It can begin making correct decisions despite having a limited reference point. Examples include recommendation algorithms for products and videos.
  • Theory of mind: this AI understands thoughts, emotions and can interact socially. The most common examples in the modern day are AI chatbots powered by Natural Language Processing (NLP). Think ChatGPT and Google Bard.
  • Self-aware: future interactions of this technology will be intelligent, sentient and conscious. This type of AI is also known as Artificial General Intelligence. There are no self-aware AI currently available, but companies such as OpenAI (developers of ChatGPT) are working towards a functional model.

The Applications of AI in Healthcare

 AI can help in healthcare, and senior living, in the following ways:

  • Enhancing surgical procedures through technology that offers a better outcome
  • Managing Medicinal dosages and individualized treatment plans
  • Providing diagnostic assistance
  • Maintaining and tracking medical records
  • Managing health insurance claims
  • Managing medical product inventory, ensuring contract compliance with suppliers
  • Optimizing labor spend and organizational efficiency
  • And More!

Use Case Analysis – AI in Healthcare

One of the most significant applications of AI in healthcare is in diagnostics. Recommendation engines, trained on vast datasets of medical images and patient records, are now able to detect diseases with remarkable precision. For instance, AI-powered imaging tools are identifying early signs of conditions like cancer, cardiovascular diseases, and neurological disorders, often with greater accuracy than human experts. This early detection allows for timely intervention, significantly improving patient prognosis.

Personalized medicine is another area where AI and ML are making a substantial impact. By analyzing genetic information, lifestyle factors, and medical history, AI can predict which treatments will be most effective for individual patients. This approach moves away from the traditional one-size-fits-all model, offering tailored therapies that increase the chances of success and reduce the risk of adverse reactions.

Operational efficiency in healthcare facilities is also being transformed by AI. This not only reduces the burden on healthcare staff to complete a specific task, but also enhances the patient experience by minimizing wait times and ensuring the availability of necessary supplies and equipment.

By analyzing historical data and predicting future demand, AI systems can optimize inventory levels, ensuring that healthcare facilities have the right supplies at the right time without overstocking or understocking. This leads to significant cost savings and reduces waste, which is especially important in a sector where resource management is critical.

Moreover, AI enhances procurement by providing insights into spending patterns and supplier performance. Healthcare providers can use these insights to negotiate better terms with suppliers, identify cost-saving opportunities, and ensure they are getting the best value for their purchases. AI-powered analytics help in tracking and controlling expenses, enabling more transparent and accountable financial management.

AI-driven solutions are also enhancing patient monitoring and management. Wearable devices and remote monitoring systems equipped with AI capabilities continuously collect and analyze health data, providing real-time insights into a patient’s condition. This enables proactive management of chronic diseases, reduces hospital readmissions, and supports aging in place for elderly patients.

AI can become implemented as either a tool or software program. It is often designed to make a human employee’s life easier. It can serve as a virtual assistant, its own employee, as a recommendation system, or something more. AI can also cut down on human error through an organized system process that doesn’t get tired and is available 24/7. This is important for healthcare organizations that rely on accuracy and consistency for their patient care.

Why Does AI in Healthcare Matter?

AI healthcare solutions assist caregivers in their daily work to drive efficiency and savings. AI features provide better quality of life for patients and their families. The use of AI automation can help with that. Supply chain optimization, reduced labor, and automated customer service is achievable with the help of AI and machine learning. 

These changes are evident in the customer service and nursing space. AI tools known as natural language processing (NLP) are already helping millions of patients and providers get answers. The most common NLP-powered feature is the chatbot. One of these tools can be seen on almost every healthcare provider homepage.

Direct Supply® DSSI™ has been ahead of the AI curve in healthcare procurement for the last decade. Our track record for successfully implementing AI technology is proven and trusted by many organizations nationwide. We were there before the explosion of AI in the workplace, and we’re here to help out with whatever needs you have in this ever-changing field. Reach out to a specialist today to learn more.

Reach out Now!

Contact us to learn how we can leverage AI to optimize your procurement.

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6 Tips for Your Procurement Team During Healthcare Budgeting Season https://www.directsupply.com/blog/6-tips-for-your-procurement-team-during-healthcare-budgeting-season/ Wed, 18 Oct 2023 21:14:38 +0000 https://www.directsupply.com/?p=30067 The post 6 Tips for Your Procurement Team During Healthcare Budgeting Season appeared first on Direct Supply.

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Healthcare budgeting season is right around the corner – are you prepared? Q4 can be a challenging time in senior living and healthcare. Ensuring your organization’s financial plan aligns with strategic goals is no small feat; however, with the right strategies and tools in place, you can navigate healthcare budgeting season with confidence and success.

Tip 1: Start Early (If You Can!) and Set Clear Objectives

While the healthcare budgeting season should never be a last-minute scramble, with limited staffing, things can fall through the cracks. If you feel unprepared this year, don’t worry – begin by establishing clear objectives. What do you want to accomplish this fiscal year? 

Here are some thought starters:

  • Consider the financial goals of your business or procurement department, the resources needed to achieve them and any potential challenges. By defining your goals, you’ll be better equipped to make informed decisions throughout the budgeting process.
  • Remember, goals can change. Be flexible – if departmental or business goals change as they relate to your budget, then change with them as best you can. Keep in mind that the overarching goal is to play your part in controlling spend and overseeing how to best serve your customers.

Tip 2: Leverage Data and Analytics

In the world of procurement, data is your best friend. Gather and analyze historical spending data, vendor performance metrics and market trends. This will empower data-driven decisions and identify areas where cost savings or process improvements are possible. By utilizing historical knowledge and analytics, you can optimize your budget for maximum impact.

Tip 3: Collaborate Across Departments

Budgeting is a team effort, and collaboration is key. Involve key stakeholders from various departments, such as finance and operations, in the budgeting process. This input can provide valuable insights into department-specific needs and challenges, ensuring a more accurate and well-rounded healthcare budget plan. 

Tip 4: Prioritize Strategic Investments

Distinguish between essential expenditures and strategic investments. Keeping expenses in line is important, but don’t overlook investment opportunities to drive long-term growth and efficiency. Prioritize initiatives aligning with your business’s mission. 

Tip 5: Plan for Contingencies

Uncertainties are inevitable. Be prepared for unexpected challenges by setting aside a contingency fund within your budget. Having a financial safety net will help your organization navigate unforeseen circumstances, such as supply chain disruptions or regulatory changes, without jeopardizing core operations.

Tip 6: Get Your Budget Over to Direct Supply® DSSI™

Making your budget might take a while; good thing updating it within Direct Supply® DSSI™ takes just a moment! Direct Supply DSSI offers two ways to update your budget and census data: you can use a back feed (an automated file transfer) to send us your budget and census information monthly, weekly or even daily. We also offer a manual update option with our Budget Control Administration online tool. Either way, you’ll need just one or two files for all your data.

Leveraging an eprocurement technology platform to monitor your budget throughout the year helps with keeping track of your expenses and ensures that you’re always in control of your financial planning. Direct Supply DSSI simplifies the process, providing visibility on demand, so you can make informed decisions and allocate resources more efficiently. With the ability to monitor your budget in real-time, you’ll have the power to adapt to changing circumstances, respond to unexpected expenses, and ultimately optimize your financial management. Direct Supply DSSI empowers you to stay on top of your budget with ease, making it a valuable asset for organizations looking to streamline their procurement processes and financial planning. Interested in learning more? Read our blog on how to enhance your healthcare procurement process

Budgeting For a Robust New Year

Healthcare budgeting season may be daunting, but with careful planning, data-driven insights, collaboration, strategic thinking, and contingency planning, you can navigate it successfully. Direct Supply DSSI is here to support you every step of the way with our advanced procurement tools and expertise. By implementing these tips and leveraging our solutions, you can ensure that your senior living community and procurement department thrives in the coming year. 

To answer any questions you may have, reach out to a procurement services expert today.

Let’s talk about your 2024 procurement plans!

Schedule your 30-minute consultation to learn how the Direct Supply DSSI program can support your goals. 

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Far 222nm UV in Long Term Care: Shedding New Light on Infection Prevention https://www.directsupply.com/blog/far-222nm-uv-in-long-term-care-shedding-new-light-on-infection-prevention/ Thu, 15 Jun 2023 21:11:59 +0000 https://www.directsupply.com/?p=27855 In this session, we will discuss the latest advances in ultraviolet germicidal irradiation and the best practices for maintaining pathogen-free environments. We will do a deep dive into Far 222nm UV, a new, leading-edge technology that constantly creates clean air and surfaces without being harmful to humans or requiring staff time or labor.

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Original Air Date: Wednesday, June 14, 2023
This webinar features Kevin Bergmann, President – Homelike Solutions

Over the past few years, Infection Prevention has taken the lead in the forefront of concerns for Senior Living facilities, as residents are often more vulnerable to dangerous pathogens due to their age and underlying health conditions. As a senior living operator, it is critical to stay up to date and utilize the latest infection prevention technologies to create safe environments for their residents and staff. In this session, we will discuss the latest advances in ultraviolet germicidal irradiation and the best practices for maintaining pathogen-free environments. We will do a deep dive into Far 222nm UV, a new, leading-edge technology that constantly creates clean air and surfaces without being harmful to humans or requiring staff time or labor.

Objectives:

  1. Understanding how UV eliminates dangerous pathogens in the air and on surfaces
  2. Overview of the latest UV Disinfection Technologies and how they can create a world class IP Program without using staff time
  3. How to create virus, bacteria, and spore-free environments for your residents and staff Strategies to deploy Far 222nm UV in a long term care setting

Shop Far-UVC Solutions at Direct Supply

To register for future webinars or for more information, visit http://www.directsupply.com/webinars or email webinars@directsupply.com

NOTICE: The information contained in this presentation is intended to provide general information but not advice about certain regulations and initiatives. This is not intended as legal or other advice and each situation may vary depending on the particular facts and circumstances. You should not act upon this information without first consulting with qualified legal counsel.

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